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How can I track the progress of my bulk queries?

Guidance on Bulk Query Tracking

Guidance Q&A

How can I track the progress of my bulk queries?

Guidance: Once you have successfully submitted your bulk upload file, the number of queries in your file will be deducted from your query balance. Within a few minutes, the queries contained in your file will begin appearing in your Query History page. They will be labeled “Query Submitted: Via Bulk Upload.”

You can track these queries by their query status. The possible query statuses include:

Query Status

Meaning

Awaiting Processing

The query process will be initiated during the next nightly batch.

Processing

The query is being processed.

Specific consent required

You must manually send a consent request for a full query to the driver. This occurs when a bulk upload file lists query type 1 (limited query) and the limited query determines there is information in the driver’s record.

Pending driver consent

A consent request for the full query has automatically been sent to the driver. This occurs when the bulk upload file lists query type 2 (full query), 3 (pre-employment query), or 4 (limited query with automatic consent request) and the limited query determines there is information in the driver’s record.

Completed

The query has been completed and the results are available. This may be because a limited query returned a result of “Driver Not Prohibited,” or because the full query was completed (with the driver’s consent).

Driver Not Found

The CDL information in the file could not be verified. The employers query plan is credited.

Regulatory Topic: Guidance on Bulk Query Tracking
Effective Date: Tuesday, February 4, 2020
Issued Date: Tuesday, February 4, 2020