Planning for Your Move
Know Your Rights and Responsibilities
Before moving your household goods interstate, movers are required to give you the Your Rights and Responsibilities When You Move booklet and FMCSA's Ready to Move brochure to help you understand the documents that a mover will ask you to sign, and explains your rights if your household goods are lost or damaged.
Resources to Safeguard Your Move
STEPS TO SELECTING A MOVER
MOVERS VS. BROKERS
TIPS FOR A SUCCESSFUL MOVE
MOVING RESOURCES
Learn how you can set yourself up for success when conducting an interstate move.
Stop Moving Scams in their Tracks
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FILE A COMPLAINT
FMCSA does not have the authority to resolve claims against a moving company. However, find out how you can file a complaint if you feel you have been a victim of fraud by a moving company or moving broker.
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LEARN ABOUT MOVING FRAUD
Thousands of Americans report experiencing moving fraud each year. Our tools and resources can help you avoid becoming a moving fraud victim.
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SPOT THE RED FLAGS
Many dishonest movers use the same tricks to take advantage of movers. Learn how to spot the red flags before its too late.
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FREQUENTLY ASKED QUESTIONS
Have questions about an interstate move or moving fraud? Browse these FAQs when you have a household goods move question, as the answer may already be at your fingertips.
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STATE-LEVEL RESOURCES
State agencies can assist with pursuing suspected moving fraud in your state. You can seek additional help from these resources.
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OPERATION PROTECT YOUR MOVE
Read about FMCSA's nationwide enforcement initiative focused on investigating household goods carriers and brokers.