In the table below, you can find the FMCSA contact center that best addresses your needs.
Federal Motor Carrier Safety Administration
United States Department of Transportation
1200 New Jersey Avenue SE
Washington, DC 20590
Field Offices & Service Centers
Federal Relay for TTY Service
Analysis & Information (A&I) Online
A&I Online is America’s source for reliable, proven data and analysis on FMCSA safety programs and large truck and bus industry compliance.
Commercial Drivers’ License Compliance Team
Provides guidance and interpretations to field offices and States regarding policies, procedures, implementation, and administration of related program activities.
Compliance Safety Accountability (CSA) Program
Information center to answer carrier questions about Safety Measurement System safety profiles and how the CSA program works.
FMCSA Contact Center
The FMCSA Contact Center provides customer service for anything related to FMCSA safety and operating authority registration, including USDOT and Motor Carrier (MC) Docket Numbers (licensing and insurance) related to motor carriers, brokers, freight forwarders, and cargo tank facilities. The Contact Center provides support for USDOT PIN numbers and access to the FMCSA Portal support as well as answers driver medical fitness inquiries.
Additionally, the Contact Center provides assistance with the Drug and Alcohol Clearinghouse program and the National Registry of Certified Medical Examiners, as well as other Medical program questions.
Business Hours: 8:00 am to 8:00 pm Eastern, Monday – Friday
DataQs allows you to request and track a review of Federal and State data issued by FMCSA that you feel may be incomplete or incorrect.
Drug and Alcohol Clearinghouse (Clearinghouse)
The Clearinghouse is a secure online database that gives employers and Federal/State law enforcement real-time information about commercial driver’s license and commercial learner’s permit holders’ drug and alcohol program violations.
Electronic Logging Devices
|Hours of Service
General Medical Programs Division inquiries
National Registry of Certified Medical Examiners Support
National Consumer Complaint Database
Learn about consumers’ rights regarding moving companies and file a complaint against a moving company.
National Highway Traffic Safety Administration Auto Safety Hotline
Report suspected safety defects in your vehicle, vehicle equipment, and child safety seats. You can also obtain information about air bags, highway safety, and the proper use of child safety seats.
New Entrant Safety Assurance Program
Helps new commercial motor vehicle members entering the industry understand safety regulations and supports their safe operation. Visit: https://ai.fmcsa.dot.gov/NewEntrant/home.aspx
Our Roads, Our Safety
Public service campaign supporting FMCSA’s mission of reducing crashes, injuries and fatalities involving large trucks and buses. FMCSA also partners with other organizations to educate all drivers, cyclists and pedestrians on the importance of sharing the road.
Pre-Employment Screening Program (PSP)
Responds to requests for commercial driver crash and safety violation history for hiring purposes, supplies copies of a driver’s history, as well as PSP program guidelines and privacy issues.