Analysis & Information (A&I) Online

A&I Online is America’s source for reliable, proven data and analysis on FMCSA safety programs and large truck and bus industry compliance.

Commercial Drivers’ License Compliance Team

Provides guidance and interpretations to field offices and States regarding policies, procedures, implementation, and administration of related program activities.

https://www.fmcsa.dot.gov/registration/commercial-drivers-license

Compliance Safety Accountability (CSA) Program

Information center to answer carrier questions about Safety Measurement System safety profiles and how the CSA program works.

1-877-254-5365

Web Form

FMCSA Contact Center

The FMCSA Contact Center provides customer service for anything related to FMCSA safety and operating authority registration, including USDOT and Motor Carrier (MC) Docket Numbers (licensing and insurance) related to motor carriers, brokers, freight forwarders, and cargo tank facilities. The Contact Center provides support for USDOT PIN numbers and access to the FMCSA Portal support as well as answers driver medical fitness inquiries.

Additionally, the Contact Center provides assistance with the Drug and Alcohol Clearinghouse program and the National Registry of Certified Medical Examiners, as well as other Medical program questions.

Business Hours: 8:00 am to 8:00 pm Eastern, Monday – Friday

1-800-832-5660

Send an Email

Chat with a Customer Service Agent

Registration

DataQs

DataQs allows you to request and track a review of Federal and State data issued by FMCSA that you feel may be incomplete or incorrect.

1-877-688-2984

Web Form

Drug and Alcohol Clearinghouse (Clearinghouse)

The Clearinghouse is a secure online database that gives employers and Federal/State law enforcement real-time information about commercial driver’s license and commercial learner’s permit holders’ drug and alcohol program violations.

1-800-832-5660

clearinghouse@dot.gov

Electronic Logging Devices

ELD@dot.gov

General Medical Programs Division inquiries

Vision exemptions

National Registry of Certified Medical Examiners Support

FMCSAmedical@dot.gov

medicalexemption@dot.gov

FMCTECHSUP@dot.gov

National Consumer Complaint Database

Learn about consumers’ rights regarding moving companies and file a complaint against a moving company.

1-888-DOT-SAFT
1-888-368-7238

File a Complaint

National Highway Traffic Safety Administration Auto Safety Hotline

Report suspected safety defects in your vehicle, vehicle equipment, and child safety seats. You can also obtain information about air bags, highway safety, and the proper use of child safety seats.

1-888-DASH-2-DOT

1-888-327-4236

New Entrant Safety Assurance Program

Helps new commercial motor vehicle members entering the industry understand safety regulations and supports their safe operation. Visit: https://ai.fmcsa.dot.gov/NewEntrant/home.aspx

1-877-905-8016

newentrant@dot.gov

Our Roads, Our Safety

Public service campaign supporting FMCSA’s mission of reducing crashes, injuries and fatalities involving large trucks and buses. FMCSA also partners with other organizations to educate all drivers, cyclists and pedestrians on the importance of sharing the road.

202-493-0472

OurRoads@dot.gov

Pre-Employment Screening Program (PSP)

Responds to requests for commercial driver crash and safety violation history for hiring purposes, supplies copies of a driver’s history, as well as PSP program guidelines and privacy issues.

1-877-642-9499

PSPhelp@tylertech.com

Web Form