March 25: FMCSA Opens Portal Call Center
The FMCSA has set up a temporary Call Center to assist customers with FMCSA Portal and access issues. Use the number below if you need technical assistance setting up or accessing your Portal account.
Call the FMCSA Portal Registration Call Center at: 1-800-724-2811
Note: The FMCSA Contact Center remains open with agents available to take customer’s FMCSA licensing, insurance, medical and other registration-related questions.
March 25: FMCSA Response to Coronavirus Disease (COVID-19)
Visit us on our FMCSA Coronavirus (COVID-19) Information & Resources to learn about our COVID-19 response. This site includes important information on how FMCSA is coordinating with States that have declared emergencies. Information is also available on drug testing, Commercial Drivers’ License waivers and other enforcement and compliance policies. Visit often; this webpage is frequently updated.
Motor carriers can apply for temporary operating authority registration while providing direct assistance supporting emergency COVID-19 relief efforts. Passenger carriers that would like to be granted operating authority to transport property can use the same process to get property authority. For more information, click here.
We recommend that our customers please send us Registration and Licensing forms by fax or web form instead of mail. Mail sent to FMCSA at this time may not be processed in a timely manner. Please send forms by:
Fax: (202) 366-3477
Web form: ask.fmcsa.dot.gov
Note: Make sure to select the “Email” blue hyperlink at the top of the page. Customers will receive a confirmation number by email for Registration and Licensing forms submitted via web form.
- Click here for information about International Registration Plan, Inc. (IRP) updates and waivers.
- Click here for information about International Fuel Tax Association, Inc. (IFTA) updates and waivers.
- We also encourage customers with Commercial Drivers’ License questions to visit the American Association of Motor Vehicle Administrators homepage. This site keeps updated information on how each State is conducting their driver licensing and vehicle registration services. Customers can also link directly to their State’s licensing agency from this page.
March 25: Information for Drug and Alcohol Clearinghouse Registrants
- For Information about Clearinghouse registration requirements visit: https://clearinghouse.fmcsa.dot.gov/Learn
- If you have specific Clearinghouse related questions, please call 1-800-724-2811 or send an email to firstname.lastname@example.org.
Unified Registration System Launched for New Applicants
The FMCSA monitors and ensures compliance with regulations governing both safety (all carriers) and commerce (for-hire carriers). Companies may find they are subject to both registration requirements (USDOT Number and MC Number) or either one separately. To determine if you need to apply for a US DOT number, click here.
FMCSA has launched a phased rollout of the Unified Registration System (URS). All new registration applicants must use the new URS Application.
URS combines various forms that carriers, freight forwarders and brokers currently use to register and update their information with the Agency into a single, online registration application.
Only the initial registration by new applicants will be done using the URS online registration application.
For more general information on URS, click here.
Internet browsers: Internet Explorer 11 or above, or Google Chrome, Safari or Firefox browsers work best with the URS tool. Internet Explorer 10 can be used in compatibility mode. Failure to use one of these browsers could result in the inability to successfully complete applications for registration.
Already Registered with FMCSA?
Existing registrants (entities that have a US DOT number and/or operating authority) can update their information using all of the existing processes – online and paper forms – until a later date. On January 17, 2017, FMCSA published a Federal Register notice with more details on the suspension of the URS effectiveness date. Check this site often for updates for existing users.
More options can be found on the left side of the page. You also may find the following useful:
- Process Agents
- Get a Cargo Tank (CT) Number
- Intermodal Equipment Provider Registration
- Refund Policy
- Hazardous Materials Regulations and Safety Permit Information
- Small Passenger Carrying Vehicles Safety Regulations
Unified Carrier Registration (UCR) Information
UCR stands for "Unified Carrier Registration," which is not an FMCSA program. It refers to an agreement among the states set up by Congress governing the collection and distribution of registration information and UCR fees paid to states by motor carriers, private motor carriers, brokers, freight forwarders, and leasing companies pursuant to 49 U.S.C. Section 14504a. The fees collected support state motor carrier safety activities. For more information, click here.
To access self-paced online training for the new URS system, click here.
URS Technical Documentation
If you electronically exchange information with FMCSA, please click the button below.