Spot the Red Flags
Here are the “red flags” to look out for:
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The mover or broker doesn’t perform an on-site inspection of your household items and gives an estimate over the telephone or online — sight unseen. |
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The mover or broker does not provide a written estimate or says they will determine the cost after loading. |
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The moving company demands cash or a large deposit before the move. |
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The mover asks you to sign blank documents. |
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The mover or broker doesn’t provide you with a copy of the Your Rights and Responsibilities When You Move booklet and a copy of FMCSA’s Ready to Move brochure, which movers are required by federal regulations to supply to their customers. |
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The company’s website has no local address and no information about their registration or insurance. |
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The mover claims all goods are covered by their insurance. |
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When you call the mover, the telephone is answered with “Movers” or “Moving Company,” rather than the company’s name. |
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Offices and warehouse are in poor condition or nonexistent. |
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On moving day, a rental truck arrives rather than a company-owned or marked fleet truck. |
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The mover claims that you have more belongings than estimated. |
>> Next: Tips for a Successful Move
Last updated: Monday, November 4, 2024