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What documentation must be maintained by an employer to serve as evidence that the employer, or their designated consortium/third-party administrator (C/TPA), obtained consent for each query conducted?

Guidance on consent form retention requirements

Q&A

What documentation must be maintained by an employer to serve as evidence that the employer, or their designated consortium/third-party administrator (C/TPA), obtained consent for each query conducted?

Guidance: 

A history of an employer’s full and limited queries, including those conducted by a designated C/TPA, is maintained in the Clearinghouse. This includes records of the driver’s response to consent requests for any full queries conducted or initiated.

Employers must retain records of drivers’ limited consent for 3 years. This does not have to be retained in the driver qualification file, but the employer must be able to provide evidence upon request. See 49 CFR 382.703.

Regulatory Topic: Guidance on consent form retention requirements
Effective Date: Tuesday, January 8, 2019
Issued Date: Tuesday, January 8, 2019