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If an agent is registering a motor carrier, should they put their own principal (physical) address or the motor carrier’s principal (physical) address on the form?

An agent should enter the physical address where the motor carrier maintains their safety records. FMCSA will use this address for on-site visits to motor carrier for the purpose of conducting safety audits, compliance reviews, and other activities. For this reason, do not enter a P.O. Box as the principal (physical) address, or processing of the company’s application will be delayed.

Last Updated: May 22, 2023

May a new entrant request an administrative review of a failed safety audit? (§ 385.327)

If a new entrant receives a notice under § 385.319(c) that its new entrant registration will be revoked, it may request FMCSA to conduct an administrative review if it believes FMCSA has committed an error in determining that its basic safety management controls are inadequate. The request must:

  • Be made to the Field Administrator of the appropriate FMCSA Service Center
  • Explain the error the new entrant believes FMCSA committed in its determination
  • Include a list of all factual and procedural issues in dispute and any information or documents that support the new entrant’s argument

FMCSA may request that the new entrant submit additional data and attend a conference to discuss the issues(s) in dispute. If the new entrant does not attend the conference or does not submit the requested data, FMCSA may dismiss the new entrant’s request for review.

A new entrant must submit a request for an administrative review within one of the following time periods:

  • If it does not submit evidence of corrective action under § 385.319(c), within 90 days after the date it is notified that its basic safety management controls are inadequate
  • If it submits evidence of corrective action under § 385.319(c), within 90 days after the date it is notified that its corrective action is insufficient and its basic safety management controls remain inadequate

If a new entrant wants to ensure that FMCSA will be able to issue a final written decision before the prohibitions outlined in § 385.325(c) take effect, the new entrant must submit its request no later than 15 days from the date of the notice that its basic safety management controls are inadequate. Failure to submit the request within this 15-day period may result in revocation of new entrant registration and issuance of an out-of-service order before completion of administrative review.

FMCSA will complete its review and notify the new entrant in writing of its decision within:

  • 45 days after receiving a request for review from a new entrant that is subject to § 385.319(c)(1)
  • 30 days after receiving a request for review from a new entrant that is subject to § 385.319(c)(2)

The Field Administrator’s decision constitutes the final Agency action.

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What does a new entrant need to do to reapply after its new entrant registration has been revoked? (§ 385.329T)

A new entrant whose USDOT new entrant registration has been revoked, and whose operations have been placed out of service by FMCSA, may reapply for new entrant registration no sooner than 30 days after the date of revocation. If the USDOT new entrant registration was revoked because of a failed safety audit, the new entrant must do all of the following:

  • Submit an updated MCS-150 and check the box “Reapplication (after revocation of new entrant)”
  • Submit evidence that it has corrected the deficiencies that resulted in revocation of its registration and will otherwise ensure that it will have basic safety management controls in effect
  • Begin the 18-month new entrant monitoring cycle again as of the date the re-filed application is approved

If the USDOT new entrant registration was revoked because FMCSA found that the new entrant had failed to submit to a safety audit, it must do all of the following:

  • Submit an updated MCS-150 and check the box “Reapplication (after revocation of new entrant)”
  • Begin the 18-month new entrant monitoring cycle again as of the date the re-filed application is approved
  • Submit to a safety audit

If the new entrant is a for-hire carrier subject to the registration provisions under 49 U.S.C. 13901 and has also had its operating authority revoked, it must apply for new operating authority. 

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What may trigger an expedited action against a new entrant? (§ 385.308)

A new entrant that commits any of the following actions, identified through roadside inspections or by any other means, may be subjected to an expedited safety audit or a compliance review or may be required to submit a written response demonstrating corrective action:

  • Using a driver not possessing a valid commercial driver’s license to operate a commercial vehicle as defined under§ 383.5.
  • An invalid commercial driver’s license includes one that is falsified, revoked, expired, or missing a required endorsement
  • Operating a vehicle placed out of service for violations of the Federal Motor Carrier Safety Regulations or compatible State laws and regulations without taking necessary corrective action
  • Being involved in, through action or omission, a hazardous materials reportable incident, as described under 49 CFR 171.15 or 171.16, involving—
    • A highway route controlled quantity of certain radioactive materials (Class 7)
    • Any quantity of certain explosives (Class 1, Division 1.1, 1.2, or 1.3)
    • Any quantity of certain poison inhalation hazard materials (Zone A or B)
  • Being involved in, through action or omission, two or more hazardous materials reportable incidents as described under 49 CFR 171.15 or 171.16, involving hazardous materials other than those listed above
  • Using a driver who tests positive for controlled substances or alcohol or who refuses to submit to required controlled substances or alcohol tests
  • Operating a commercial motor vehicle without the levels of financial responsibility required under part 387 of this subchapter
  • Having a driver or vehicle out-of-service rate of 50 percent or more based upon at least three inspections occurring within a consecutive 90-day period

Source: 49 CFR 385.308

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What happens if a motor carrier fails its new entrant safety audit? (§ 385.319 and 385.325)

If FMCSA determines the safety audit discloses the new entrant’s basic safety management controls are inadequate, the Agency will provide the new entrant written notice, as soon as practicable, but not later than 45 days after the completion of the safety audit, that its USDOT new entrant registration will be revoked, and its operations placed out-of-service unless it takes the actions to remedy its safety management practices.

If a new entrant fails to submit a written response demonstrating corrective action acceptable to FMCSA within the time specified in § 385.319, FMCSA will revoke its new entrant registration and issue an out-of-service order:

  • 45-day corrective action requirement: Each new entrant listed below must take the specified actions to remedy inadequate safety management practices within 45 days of the date of the notice. FMCSA will revoke its new entrant registration and issue and out-of-service order on the 46th day if the written response is not acceptable:
    • A new entrant that transports passengers in a CMV designed or used to transport between 9 and 15 passengers (including the driver) for direct compensation
    • A new entrant that transports passengers in a CMV designed or used to transport more than 15 passengers (including the driver)
    • A new entrant that transports hazardous materials requiring placards in a CMV as defined in the definition of a “Commercial Motor Vehicle” in § 390.5
  • 60-day corrective action requirement: All other new entrants must take the specified actions to remedy inadequate safety management practices within 60 days of the date of the notice. FMCSA will revoke its new entrant registration and issue and out-of-service order on the 61st day if the written response is not acceptable.

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What are the consequences of furnishing misleading information or making a false statement in connection with the New Entrant registration process? (§ 385.306)

A carrier that furnishes false or misleading information, or conceals material information in connection with the registration process, is subject to the following actions:

  • Revocation of safety registration
  • Assessment of the civil and/or criminal penalties prescribed in 49 U.S.C. 521 and 49 U.S.C. Chapter 149

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What would cause a motor carrier to fail a new entrant safety audit? (§ 385.321)

A lack of basic safety management controls or failure to comply with one or more of the regulations set forth in the chart below and will result in a notice to a new entrant that its USDOT new entrant registration will be revoked.

Automatic failure of the audit: a new entrant will automatically fail a safety audit if found in violation of any one of the following 16 regulations:

Table to § 385.321: Violations That Will Result in Automatic Failure of the New Entrant Safety Audit

Violation

Guidelines for Determining Automatic Failure of the Safety Audit

§ 382.115(a)/§ 382.115(b)—Failing to implement an alcohol and/or controlled substances testing program (domestic and foreign motor carriers, respectively).

Single occurrence.

§ 382.201— Using a driver known to have an alcohol content of 0.04 or greater to perform a safety-sensitive function.

Single occurrence.

§ 382.211—Using a driver who has refused to submit to an alcohol or controlled substances test required under part 382.

Single occurrence.

§ 382.215—Using a driver known to have tested positive for a controlled substance.

Single occurrence.

§382.305—Failing to implement a random controlled substances and/or alcohol testing program.

Single occurrence.

§ 383.3(a)/§ 383.23(a)—Knowingly using a driver who does not possess a valid CDL.

Single occurrence.

§ 383.37(b)—Knowingly allowing, requiring, permitting, or authorizing an employee to operate a commercial motor vehicle with a commercial learner’s permit or commercial driver’s license which is disqualified by a State, has lost the right to operate a CMV in a State or who is disqualified to operate a commercial motor vehicle.

Single occurrence.

§ 383.51(a)—Knowingly allowing, requiring, permitting, or authorizing a driver to drive who is disqualified to drive a commercial motor vehicle.

Single occurrence.
This violation refers to a driver operating a CMV as defined under § 383.5.

§ 387.7(a)—Operating a motor vehicle without having in effect the required minimum levels of financial responsibility coverage.

Single occurrence.

§387.31(a)—Operating a passenger carrying vehicle without having in effect the required minimum levels of financial responsibility.

Single occurrence.

§ 391.15(a)—Knowingly using a disqualified driver.

Single occurrence.

§ 391.11(b)(4)—Knowingly using a physically unqualified driver.

Single occurrence.
This violation refers to a driver operating a CMV as defined under § 390.5

§ 395.8(a)—Failing to require a driver to make a record of duty status.

Requires a violation threshold (51% or more of examined records) to trigger automatic failure.

§ 396.9(c)(2)—Requiring or permitting the operation of a commercial motor vehicle declared ‘‘out-of-service’’ before repairs are made.

Single occurrence.

§396.11(c)—Failing to correct out-of-service defects listed by driver in a driver vehicle inspection report before the vehicle is operated again.

Single occurrence.

§ 396.17(a)—Using a commercial motor vehicle not periodically inspected.

Requires a violation threshold (51% or more of examined records) trigger automatic failure.

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

What happens if a new entrant refuses a safety audit? (§ 385.337)

If a new entrant refuses to permit a safety audit to be performed on its operations, FMCSA will provide the carrier with written notice that its new entrant registration will be revoked and its operations placed out of service unless the new entrant agrees in writing, within 10 days from the service date of the notice, to permit the safety audit to be performed. The refusal to permit a safety audit to be performed may result in the new entrant being placed out of service and subjected to the penalty provisions of 49 U.S.C. 521(b)(2)(A), as adjusted for inflation by 49 CFR part 386, Appendix B.

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

Who does the New Entrant rule apply to?

The New Entrant Safety Assurance Program (New Entrant Program) under 49 CFR part 385, subpart D applies to all new U.S.- and Canada-domiciled motor carrier owners and operators seeking authority to conduct interstate operations within the United States.

For more information on the New Entrant Program, click here.

Last Updated: May 22, 2023

Where can I find information about FMCSA’s guidance for passenger carriers?

The Federal Motor Carrier Safety Administration (FMCSA) has issued guidance to organizations and businesses that transport passengers in interstate commerce, clarifying existing FMCSA regulations and requirements. FMCSA constructed an online resource page to help advise organizations and businesses that may provide interstate passenger transportation services.

To find fact sheets and other information to help you interpret this guidance, click here.

To read the Federal Register Notice on this topic, click here.

Last Updated: May 22, 2023

What are the benefits of the new Unified Registration System (URS) rule?

Primarily, the URS will unify registration data housed in multiple FMCSA systems into one authoritative database, thus reducing the possibility for conflicting registration data between FMCSA systems. The URS will streamline manual processes and combine several forms into one unified online registration form. This will save time and administrative costs for the industry and FMCSA.  This rule will also improve FMCSA's ability to locate small and medium-sized private and exempt for-hire motor carriers when enforcement action is necessary.  Working with designated process agents will help FMCSA investigators locate and/or serve documents on hard-to-find motor carriers. New carriers will not be granted safety registration and an active USDOT number until process agent filings (Form BOC-3) are complete.

For more information, please see the October 21, 2015 Federal Register notice.

On January 17, 2017, FMCSA published a Federal Register notice suspending the January 14 and April 14, 2017 URS effectiveness dates.

Last Updated: May 22, 2023

Are the Unified Registration System (URS) and the Unified Carrier Registration (UCR) the Same Thing?

No. URS stands for "Unified Registration System," a new electronic on-line registration system that will streamline and simplify the Federal Motor Carrier Safety Administration's (FMCSA) registration process and serve as a clearinghouse and depository of information on all entities regulated by the Agency. You can learn more about URS at this page.

UCR stands for "Unified Carrier Registration," which is not an FMCSA program. It refers to an agreement among the states set up by Congress governing the collection and distribution of registration information and UCR fees paid to states by motor carriers, private motor carriers, brokers, freight forwarders, and leasing companies pursuant to 49 U.S.C. Section 14504a.  The fees collected support state motor carrier safety activities. For more information, click here.

Last Updated: May 20, 2023

How do I update my USDOT and Operating Authority company information?

You can now update the following USDOT company information online via FMCSA Portal: 

• Applying for additional operating authority 
• File a biennial update (MCS-150) 
• Change of address 
• Reinstate Operating Authority 
• Reapplication for USDOT Number after revocation 
• Update cargo tank 
• Update HM Safety Permit (MCS-150B) 

Other transactions, like legal name change requests, that required paper forms before the transition of the Registration options (L&I page) to the FMCSA Portal will continue to be submitted on paper. See the FMCSA Registration Forms page for details.

To proceed with updating your company information, check current status online in SAFER Company Snapshot. Then, proceed to request updates online via FMCSA Portal or on paper via the FMCSA Registration Forms. If the latter, please expect a minimum timeframe of 8 business days for review and processing. 

If you don't have an FMCSA Portal, follow the steps below:

Step 1 -- Obtain Your USDOT PIN: Make sure you have your company info handy (i.e., EIN, USDOT) and go to SAFER and select the option to request a PIN and follow the prompts. The PIN will be sent to the e-mail or cell phone currently on file. 

Step 2 -- Obtain Your Login.gov E-mail: Login.gov is the official, single sign-on service for US Government services online. If you don't already have a Login.gov e-mail, sign-up for free at https://login.gov/create-an-account/ 

Step 3 -- Create the FMCSA Portal Account: Visit the FMCSA Portal website at FMCSA Portal and walkthrough the account instructions. You'll only need to go through the steps and use your FMCSA PIN once during account set-up; after that, the Login.gov e-mail address is all you'll need to access your company record.

If you need extra assistance, we've created step-by-step instructions with screenshots for your reference at FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates. These instructions also show you how to add, change, or remove company employees or other users who are authorized to make changes on your behalf, like a service provider.

If you're still running into trouble, please call us at 1-800-832-5660 or chat with an agent at https://ask.fmcsa.dot.gov/app/chat/chat_launch. 

We'll continue to accept e-mailed forms, along with a copy of Government-issued identification and any applicable supporting documentation at: https://ask.fmcsa.dot.gov/app/ticket.

 

Last Updated: May 20, 2023

How do I inactivate my USDOT number?

You must submit the Form MCS-150 and select the reason for filing as “Out of Business.” Please provide a copy (as an attachment) of the Driver’s License from the individual who signed the certification statement either #31 on the Form MCS-150, #37 on the Form MCS-150B, or #22 on the Form MCS-150 C. 

If you have an active operating authority linked to your USDOT Number, you must submit the Form OCE-46 along with the Form MCS-150. The Form OCE-46 must be notarized or signed in the presence of an FMCSA staff member. 

You can submit the completed and signed forms using the following options:

  • Submit a ticket via the FMCSA Registration Contact webpage. 
  • Fax: You can fax the completed and signed form and letter to 202-366-3477. 

Please note FMCSA strongly encourages users to submit a ticket via the FMCSA Registration Contact webpage for a faster processing time.

 

 

 

Last Updated: May 20, 2023

How do I determine the status of my USDOT Number?

You can determine the status of your USDOT number in these ways:

  • Online: Go to the SAFER website and search by name, USDOT number or MC number
  • Submit a ticket: Visit our website at: ask.fmcsa.dot.gov. Scroll to the bottom of the page and complete the required fields (and upload any documents, if applicable). You will receive a tracking number;
  • Chat: Initiate a live chat with FMCSA Customer Service
  • Phone: Call 800-832-5660 to speak to FMCSA Customer Service

Last Updated: May 20, 2023

How do I determine which of the 4 categories of commercial motor vehicle (CMV) operation I should self-certify to with my State Driver Licensing Agency (SDLA)?

For the purpose of complying with the new requirements for medical certification, it is important to know how you are using the CMV. To help you decide, follow these steps:

Step 1: Do you, or will you, use a commercial driver’s license (CDL) to operate a CMV in interstate or intrastate commerce?

  • Interstate commerce is when you drive a CMV:
    • From one State to another State or a foreign country
    • Between two places within a State, but during part of the trip, the CMV crosses into another State or foreign country
    • Between two places within a State, but the cargo or passengers are part of a trip that began or will end in another State or foreign country
  • Intrastate commerce is when you drive a CMV within a State and you do not meet any of the descriptions above for interstate commerce
  • If you operate in both intrastate commerce and interstate commerce, you must choose interstate commerce

Step 2: Once you decide whether you operate (or will operate) in interstate commerce or intrastate commerce, you then must decide whether you operate (or expect to operate) in a non-excepted or excepted status.

Interstate Commerce:

  • You operate in excepted interstate commerce when you drive a CMV in interstate commerce only for the following excepted activities:
    • To transport school children and/or school staff between home and school
    • As Federal, State or local government employees
    • To transport human corpses or sick or injured persons
    • Fire truck or rescue vehicle drivers during emergencies and other related activities
    • Primarily in the transportation of propane winter heating fuel when responding to an emergency condition requiring immediate response such as damage to a propane gas system after a storm or flooding
    • In response to a pipeline emergency condition requiring immediate response such as a pipeline leak or rupture
    • In custom harvesting on a farm or to transport farm machinery and supplies used in the custom harvesting operation to and from a farm or to transport custom harvested crops to storage or market
    • Beekeeper in the seasonal transportation of bees
    • Controlled and operated by a farmer, but is not a combination vehicle (power unit and towed unit), and is used to transport agricultural products, farm machinery or farm supplies (no placard-able hazardous materials) to and from a farm and within 150 air-miles of the farm
    • As a private motor carrier of passengers for non-business purposes
    • To transport migrant workers
  • If you answered yes to one or more of the above activities as the only operation in which you drive, you operate in excepted interstate commerce and do not need a Federal medical examiner’s certificate
  • If you drive for more than just the above activities, you operate in non-excepted interstate commerce and are required to provide a current medical examiner’s certificate (49 CFR 391.45), commonly referred to as a medical certificate or DOT card, to your SDLA. Most CDL holders who drive CMVs in interstate commerce are non-excepted interstate commerce drivers
  • If you operate in both excepted interstate commerce and non-excepted interstate commerce, you must choose non-excepted interstate commerce to be qualified to operate in both types of interstate commerce

Intrastate Commerce:

  • You operate in excepted intrastate commerce when you drive a CMV only in intrastate commerce activities which your State of licensure has determined do not require you to meet the State’s medical certification requirements
  • You operate in non-excepted intrastate commerce when you drive a CMV only in intrastate commerce and are required to meet your State of licensure’s medical certification requirements
  • If you operate in both excepted intrastate commerce and non-excepted intrastate commerce, you must choose non-excepted intrastate commerce

Step 3: Provide your State Driver Licensing Agency with your self-certification of your operating status. If you self-certify to non-excepted interstate, you must provide your SDLA with either the original or copy of your current medical examiner’s certificate as required by your SDLA.

If your medical examiner’s certificate is only valid with a variance granted by FMCSA, you may also be asked by your SDLA to provide a copy of that variance document.

Last Updated: May 20, 2023

How do I reactivate my USDOT number?

To reactivate your USDOT number, you must submit complete and submit the appropriate MCS-150 series form, as applicable to your company. Please note that FMCSA strongly recommends using forms directly from our website as other online places may include expired forms by mistake. FMCSA does not accept expired versions of the MCS-150, MCS-150B and MCS-150C forms. 

If you are reactivating your USDOT Number after a New Entrant revocation, click here as there are separate instructions to follow.

If you also need to reinstate your operating authority, click here for separate instructions. 

To verify your current USDOT number status, visit our SAFER Company Snapshot web page. 

If you have questions about your USDOT status, please contact us by phone, email or chat. We can also walk you through the process on your computer using our co-browse functionality.

Last Updated: May 20, 2023

How do I reinstate my Operating Authority (MC/FF/MX number)?

To reinstate your operating authority (MC, FF, or MX Docket Number), you will be required to:

  • Comply to with the minimum financial responsibility requirements and Designation of Process Agent (BOC-3 Form) on file with FMCSA. Please see our Insurance Requirements website for more information; and
  • Motor Carriers Only: Have an active USDOT Number with up-to-date contact information on file. Our systems will not allow users to request reinstatement if the USDOT Number is Inactive or Out of Service. You may submit an MCS-150 Form along with your reinstatement request to update your information.

The cost to request a reinstatement is $80.00. Authority is typically active within a week of application receipt and valid payment. FMCSA will notify you if your application is on hold, pending additional information or in vetting under review.

Please note: You cannot request reinstatement if you have been placed Out of Service for being an "imminent hazard" or due to a final unsatisfactory safety rating ("UNSAT/UNFIT). 

You may submit your operating authority reinstatement request following any of the options below:

  • Online: Request reinstatement online via your FMCSA Portal account (Don't have an FMCSA Portal Account to Make Online Changes?)
  • Paper: Send your completed and signed MCSA-5889 Form to us by submitting a ticket via our ASK website (scroll to the bottom of the page, complete the required fields, and upload your document). You will receive a confirmation number by email. Alternatively, you may fax a completed and signed MCSA-5889 Form to 202-366-3477. Paper submissions may take up 8 days for review and processing. 

Last Updated: May 20, 2023

How do I register for a USDOT number?

To register for a USDOT number, you can apply online through the FMCSA's Unified Registration System (URS). The URS system will guide you through the registration process and help you determine what other registrations, permits, or authorities you may need. Before you register for a USDOT number, it is recommended that you review the FMCSA's guidance on registration requirements and ensure that you have all the necessary information and documentation. Once you have completed the registration process, you will receive a USDOT number that must be displayed on your vehicles and used in all your company's transportation-related activities.

For more information about registering with the FMCSA, go to the FMCSA Registration page. 

To find the status of an existing company/USDOT#, click here for the SAFER Company Snapshot page.

Last Updated: May 20, 2023

How do I change the company address or phone number for my motor carrier operating authority (MC number)?

You may change the company address or phone number of your operating authority (MC number) record, by submitting your request following any of the options below:

  • Online: Request reinstatement online via your FMCSA Portal account (Don't have an FMCSA Portal Account to Make Online Changes?)
  • Paper: Send your completed and signed MCSA-5889 Form to us by submitting a ticket via our ASK website (scroll to the bottom of the page, complete the required fields, and upload your document). You will receive a confirmation number by email. Alternatively, you may fax a completed and signed MCSA-5889 Form to 202-366-3477. Paper submissions may take up 8 days for review and processing. 

Your completed form must contain:

  • The MC number
  • The name of the company
  • The former and current addresses and telephone numbers
  • Signature of the applicant or applicant's representative

Last Updated: May 20, 2023

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U.S. DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

1200 NEW JERSEY AVENUE, SE

WASHINGTON, DC 20590

1-800-832-5660

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