Enforcement Support Clerk (GS-0303)

Overview

This position is located throughout the Federal Motor Carrier Safety Administration (FMCSA) in ensuring the overall enforcement operations and success of the Service Centers. The position is assigned to the Service Center and is responsible for civil penalty payments, generating enforcement reports, responding to enforcement inquires, typing, filing, copying, and in some cases scanning of materials for the assigned office.

Duties

The Enforcement Support Clerk assists the Enforcement Program Technician in generating enforcement reports, processes civil payments, acting as a liaison between Finance and the Regional Service Center regarding payment status and issuing refunds.  The Enforcement Support Clerk is also responsible for administrative procedures of enforcement cases to include preparing required reports, tracking documentation and records.  The Enforcement Support Clerk responds to technical telephone and written inquiries from the public and motor carriers regarding FMCSA enforcement programs.

Essential skills of the Enforcement Support Clerk are:

• Ability to communication both orally and in writing to exchange and coordinate information.
• Experience researching information from regulations, records, and/or files and preparing reports and written correspondence.
• Experience using Microsoft Office Suite Software programs 

Training

New Enforcement Support Clerk can expect to benefit from a hands-on training program, which will include the Department of Transportation Learning Module, On the Job Training, and additional field training involving learning from an Enforcement Program Technician and Enforcement Program Specialist and others in a supportive environment.
Why work at FMCSA?

FMCSA offers a variety of career opportunities and career advancement in one of our many field locations or at our headquarters in Washington, D.C. The federal government is an Equal Opportunity Employer. Hiring and advancement in the federal government are based on qualifications and job performance. All qualified candidates will be considered for employment regardless of race, color, religion, national origin, sex, sexual orientation, or any other non-merit factors.

Why work for the FMCSA?

There are many reasons. To begin, the job is complex and very challenging which keeps work exciting and interesting. Additionally, the work we do makes a difference. Ending your day knowing that you changed unsafe behaviors is rewarding.

As the average age the federal workforce continues to increase, succession planning is becoming more important.  The FMCSA has incredible long-term career/advancement opportunities which will provide many opportunities for those looking to reach their full potential.  FMCSA has a national presence offering opportunities throughout the country.

Work for an agency that has a mission that impacts every person that operates on our roadways.  Inspectors save lives by ensuring that vehicles operating on our nation’s highway are safe and have qualified drivers at the wheel.