Welcome to FMCSA’s Regulations and Enforcement section of the Protect Your Move Web site. This section provides information and guidance to enforcement partners and household goods carriers about the regulations and policies that govern interstate moves.

Consumer Protection Regulations

Code of Federal Regulations: Part 49: Transportation: Subtitle B, Chapter III 

• Part 375—Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations
• Part 371—Brokers of Property
• Part 370—Principles and Practices for the Investigation and Voluntary Disposition of Loss and Damage Claims and Processing Salvage
• Part 387—Minimum Levels of Financial Responsibility for Motor Carriers
• Part 372—Exemptions, Commercial Zones, and Terminal Areas, Subpart B, Commercial Zones
• Part 379—Preservation of Records

U.S. Code Title 49: Subtitle IV: Part B—Motor Carriers, Water Carriers, Brokers, and Freight Forwarders

• Chapter 147, § 14710. Enforcement of Federal Laws and Regulations with Respect to Transportation of Household Goods
• Chapter 147, § 14711. Enforcement by State Attorneys General
• Chapter 137, § 13702. Tariff Requirement for Certain Transportation
• Chapter 139 (Registration)
• Chapter 141, § 14104. Household Goods Carrier Operations
• Chapter 147, § 14706. Liability of Carriers under Receipts and Bills of Lading
• Chapter 147, § 14708. Dispute Settlement Program for Household Goods Carriers
• Chapter 149 (Civil and Criminal Penalties)

Federal Register Notices

• June 20, 2012: Final Rule: Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations
• June 4, 2012: General Notice: State Enforcement of Household Goods Consumer Protection
• April 30, 2012: Final Rule: Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations: Released Rates of Motor Carriers of Household Goods
• August 15, 2011: General Notice: Regulatory Guidance Concerning Household Goods Carriers Requiring Shippers To Sign Blank or Incomplete Documents
• Nov. 29, 2010: Final Rule: Brokers of Household Goods Transportation by Motor Vehicle
• Feb. 20, 2008: Proposed Rule: Transportation of Household Goods; Consumer Complaint Information Quarterly Report
• July 5, 2007: Final Rule: Amendments To Implement Certain Provisions of the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU)
• Feb. 8, 2007: Proposed Rule: Brokers of Household Goods Transportation by Motor Vehicle
• Nov. 17, 2006: State Enforcement of Household Goods Consumer Protection
• July 12, 2005: Final Rule: Transportation of Household Goods; Consumer Protection Regulations; Final Rule
• Aug. 5, 2004: Transportation of Household Goods; Consumer Protection Regulations; Corrections 
• April 2, 2004: Transportation of Household Goods; Consumer Protection Regulations; Interim Final Rule; Technical Amendments and Delay of Compliance Date
• March 5, 2004: Transportation of Household Goods; Consumer Protection Regulations; Interim Final Rule 
• September 30, 2003: Transportation of Household Goods; Consumer Protection Regulations; Delay of Compliance Date; Interim Final Rule
• June 11, 2003: Transportation of Household Goods; Consumer Protection Regulations; Interim Final Rule