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Refund Policy

Title 49, Code of Federal Regulations, Part 360.3(c), Fees not refundable, prohibits the Federal Motor Carrier Safety Administration (FMCSA) from issuing refunds for applications for motor carrier, broker, or freight forwarder authority. The relevant language is shown below.

OP-1 (FF) Application for Freight Forwarder Authority

This application is for businesses requesting Operating Authority as a freight forwarder in interstate or foreign commerce. Freight forwarders arrange transportation of goods by FMCSA-licensed carriers. Freight forwarders issue bills of lading to shippers and are responsible...