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View FAQ's by Topic

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Non-Registration FAQ'sNon-Registration
Who is required to have a Login.gov account for access to FMCSA systems?

As FMCSA introduces Multi-Factor Authentication (MFA) to its systems, all users with credentials for any FMCSA system will be required to transition to a Login.gov account in lieu of their current credentials to access FMCSA systems.

Last Updated: December 22, 2023

How do I login to my FMCSA Portal account?

As of January 1, 2024, users will be required to use Login.gov to access their FMCSA Portal account.  Username and Password will no longer be available. If you don't have a Login.gov account yet, you must set up an account using your FMCSA Portal account email address in order to link the accounts. Don't have an FMCSA Portal Account to Make Online Changes?   

Last Updated: December 22, 2023

How do I create a Login.gov account?

Please follow the step-by-step directions, which can be found on the FMCSA website, to establish your account.

Last Updated: December 22, 2023

Why is FMCSA implementing Multi-Factor Authentication (MFA)?

The Federal Cybersecurity plan under White House Executive Order 14028, Improving the Nation’s Cybersecurity, and Office of Budget Memorandum M-22-09, Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (Federal Zero Trust Strategy) requires all Federal agencies to adopt secure Multi-Factor Authentication (MFA) to enhance information security by Dec. 31, 2023.

Last Updated: December 22, 2023

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is a method to verify your identity requiring two or more pieces of evidence (factors). These factors can be something you know (like a password), something you have (like an access card) or something you are (like facial recognition or fingerprint). 

Last Updated: December 18, 2023

What is a Principal Place of Business (PPOB)?

The entity’s physical address or PPOB is the designated central location where the company is engaged in business operations.  Normally, this is where officials routinely report to work, and where safety records and/or business records are regularly maintained.  

The entity must make safety records available for inspection at this location within 48 hours upon FMCSA’s request.  

Last Updated: October 27, 2023

How to Prevent My MCS-150 Form from Being Returned as Incomplete?

When submitting FMCSA Registration forms, all required fields must be complete and required supporting documentation must be attached.  Incomplete applications are returned to the applicant and must be resubmitted, which delays the process. 

Note: Each form is prefaced with detailed instructions to assist filling out the form.  

7 reasons your MCS-150 may be incomplete and not processed: 

  • Sending expired forms 
    Ensure you have the latest version. The expiration date is located at the top right of each page of the form.  The current FMCSA Registration forms are here. 

  • Acceptable form of ID not submitted  
    With exception of New Applications, a Driver’s License of the individual signing the form must be submitted (and must match a company officer listed on Line 30). An MCS-150 form to request updates cannot be processed until the proper Driver’s License is submitted and verified. 

  • Section 1 – Legal Business Name  
    The name must match the company name on record unless you are requesting a Name Change.  In that case, Articles of Incorporation or Amendment are required. If your company has Operating Authority, an Operating Authority Name Change request is required. 

  • Section 22 and 23 must correspond (Interstate + Authorized For-Hire) 
    If Interstate and Authorized For-Hire are selected but the company does not currently have an Operating Authority, the form cannot be accepted. You must either apply for Operating Authority or make the appropriate selection on the MCS-150 and resubmit the form. 

  • Section 24 and 25 must correspond (Motor Vehicles, Driveaway/Towaway and Class 9/Carried/Non-Bulk)  

If Motor Vehicles or Driveaway/Towaway is selected on line 24, Class 9, Carried, and Non-bulk must be checked on line 25 (for miscellaneous hazardous material like flammable liquids). 

  • Section 31 - Company Officer Signature (i.e., owner, president, partner) 
    A signature is required and must match a company officer listed on line 30  

  • Section 31 - Filing Date  

If you update your MCS-150 online, the system will be updated as of that date.  If you send a paper MCS-150 on the same date or earlier, it cannot be processed. Ensure the date on your MCS-150 is greater than the last online update

Last Updated: September 25, 2023

My operating authority application was dismissed, what can I do to obtain Operating Authority?

An application for operating authority is Dismissed if the applicant fails to provide evidence of financial responsibility (proof of insurance) and a designation of process agent Form BOC-3 approximately 90 days from the date of filing of the application. 

A dismissal is the equivalent of a rejection, and you have two options to proceed:  

  1. Submit an Appeal: If you have evidence that insurance was filed on time and the dismissal was made in error, you can choose to submit an appeal. Make sure to provide the necessary documentation to support your appeal. 

  2. File a New Application: You can file a new application for operating authority. You have the option to apply online or by sending the corresponding OP series form as applicable. Additionally, you will need to pay the appropriate fee of $300 per type of operating authority requested. Applications following a rejection/dismissal must be filed under the same USDOT and MC/FF numbers.   

Important Note:  Any subsequent applications following a rejection or dismissal cannot be filed via the Unified Registration System.  

Last Updated: August 4, 2023

How do I find a BOC-3 Process Agent and what do they do?

A process agent is a legal representative upon whom court papers may be served in any proceeding brought against a motor carrier, broker, or freight forwarder. Every motor carrier (of property or passengers) shall make a designation for each state in which it is authorized to operate and for each state traversed during such operations (using Form BOC-3). Brokers are required to list process agents in each state in which they have an office and in which they write contracts. Many commercial firms will arrange process agents in any state for a fee.

Carriers who operate exclusively in either Alaska or Hawaii need only designate a process agent in that state.

Mexican carriers operating in the Commercial Zone need only designate a process agent in the states they will be operating in.

A list of process agents can be found in the instruction packet accompanying an application or on our website.

Last Updated: May 30, 2023

How Do I Change My Company’s Entity Type?

To change the Entity type on your registration:

  1. Complete an MCS-150 form ensuring that all applicable items are filled out. To avoid delays:
    1. Section 24: If you select Motor Vehicles and/or Drive Away/Towaway, you must select “Class 9” in section 25. Also, in section 25, C (Carried) and N (Non-bulk) must be checked.
    2. Section 30 and 31 must be filled out
  2. Select "Biennial Update or Changes" as the "Reason for Filing" on the top of the form.
  3. In the blank space at the top of the form, indicate the Entity type you need (i.e., Change Entity type to Motor Carrier)
  4. Upload the form through our website at ask.fmcsa.dot.gov/ (scroll to the bottom of the page, complete the required fields, and upload your documents), you will receive a confirmation number by email. 

A company’s Entity type is the term used to describe the company’s operations. When filling out your application for a USDOT Number (and Operating Authority-OA), you will be answering questions that directly impact your Entity type: Carrier, Broker, Freight Forwarder, Cargo Tank, Intermodal Equipment Provider (IEP). For additional information on this topic, check our How To Identify Entity Types video.

Note: Entity type is not the same as Operating Authority (OA) type; however, the entity type will have to correspond to your OA type. To change your type of OA, please review the information on this page.

Last Updated: May 26, 2023

How do I register with FMCSA as a broker?

First-time broker applicants who don't already have a USDOT number or other operating authority must register online with the FMCSA via the Unified Registration System (URS).

After the MC Number has been assigned, to complete the application process, brokers must also take the following steps:

  • For brokers of property: Proof of Insurance Coverage: a Surety Bond or Trust Fund Agreement (Form BMC-85) in the amount of $75,000
  • For brokers of household goods: Proof of Insurance Coverage: a Surety Bond or Trust Fund Agreement (Form BMC-84) in the amount of $75,000
  • Form BOC-3, Designation of Process Agent Form (brokers may designate themselves as their own process agents in the State in which they are writing contracts)
  • Application processing fee: $300 (non-refundable)
  • Application processing time: Approximately 4-6 weeks

Last Updated: May 26, 2023

What is a private motor carrier of passengers (business) and what is a private motor carrier of passengers (non-business)?

 

Private motor carrier of passengers (business) means a private motor carrier engaged in the interstate transportation of passengers which is provided in the furtherance of a commercial enterprise and is not available to the public at large. 

For example, this would include a company transporting its own employees between job sites, but not selling seats to anyone else.  

Private motor carrier of passengers (non-business) means private motor carrier involved in the interstate transportation of passengers that does not otherwise meet the definition of a private motor carrier of passengers (business). (49 CFR 390.5)

For example, this would include a place of worship transporting people to services or other events, not for a profit.

 

Last Updated: May 26, 2023

Should each terminal operation or branch of a corporation register for a USDOT number?

A USDOT number usually applies to the company, not a particular branch office or vehicle. Generally the corporate office or headquarters should register the company, and should inform its branches of the USDOT number. For companies with multiple branches, maintaining proper registration with the FMCSA requires good communication between the corporate headquarters and the terminal offices. The company's headquarters then can then interact with the FMCSA to ensure that all of its branches are properly accounted for.

Last Updated: May 26, 2023

How do I correct data on the FMCSA website or in my carrier profile?

The most efficient way to request and track a review of Federal and State crash or inspection data is using the DataQs system, which automatically forwards your Request for Data Review (RDR) to the appropriate office for resolution and collects updates and responses for current requests.

Please note: Entities that are registered in MCMIS (for examples, interstate motor carriers, brokers, freight forwarders, IEPs, etc.) must log in to the FMCSA Portal to request access to DataQs. If you don't already have a Portal account, you can learn how to set one up by clicking here. Once you have a Portal account, then you can request DataQs access.

If you aren't a registered entity in MCMIS, click here.

Last Updated: May 26, 2023

What forms are required for insurance and where can I find them?

Insurance forms must be filed by the insurance company, not the carrier or broker. For information on how insurance companies can make these filings online, click here. 

  • Form MCS-82, Motor Carrier Public Liability Surety Bond under Sections 29 and 30 of the Motor Carrier Act of 1980
  • Form MCS-82B, Motor Carrier Public Liability Surety Bond under Section 18 of the Bus Regulatory Reform Act of 1982
  • Form MCS-90, Endorsement for Motor Carrier Policies of Insurance for Public Liability under Sections 29 and 30 of the Motor Carrier Act of 1980
  • Form MCS-90B, Endorsement for Motor Carrier Policies of Insurance for Public Liability under Section 18 of the Bus Regulatory Reform Act of 1982
  • Form BMC-34 for proof of cargo liability insurance is used to make cargo insurance filings for household goods carriers with FMCSA. FMCSA do not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically
  • Form BMC-84 for broker surety bonds is used to make the bond insurance filing for the broker authority with the FMCSA. FMCSA does not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically
  • Form BMC-85 for broker trust fund agreements is used to make the trust agreement for the broker authority with the FMCSA. This form can only be completed by a financial institution (insured bank, commercial bank or trust company, agency or branch of a foreign bank in the U.S., insured institution of the National Housing Act, a thrift institution, a loan or finance company).
  • Form BMC-91 or BMC-91X for proof of bodily injury and property damage (BI & PD) insurance are both used to make liability filings with the FMCSA. FMCSA does not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically

For more information about insurance requirements and filings, click here.

Last Updated: May 26, 2023

What are the penalties for failure to submit my biennial update?

Failure to complete biennial updates to FMCSA will subject the entities to civil penalties of up to $1,000 per day with a maximum penalty of $10,000. Certain for-hire carriers of passengers and freight, freight forwarders, and brokers may be subject to additional civil penalties as authorized by 49 U.S.C. 14901(a). FMCSA may also deactivate the USDOT Number for any entity that fails to comply with the updating requirements.

Last Updated: May 26, 2023

How do I register as if I am a motor carrier based in Mexico, and plan to transport cargo in the US beyond the commercial zone?

If you are a motor carrier based in Mexico and plan to operate beyond the commercial zone in the United States, you must register with FMCSA by completing the appropriate forms: MCS-150, OP-1MX and BOC-3 Forms.

To download the forms, click here. 

Please note the online FMCSA registration process is not available for these type of operations at this time. 

More guidance for Mexican carriers is here.

Last Updated: May 26, 2023

I perform both for-hire and private motor carrier operations. Will I be able to operate once I get my USDOT number?

Once you have your USDOT number, you will be able to operate as a private motor carrier. You will not be able to operate as a for-hire motor carrier until you have operating authority (an active MC number).  For more information on operating authority, click here.

There is a $300 fee for each operating authority requested.

Last Updated: May 26, 2023

If I work delivering furniture, appliances, or other furnishings am I a Motor Carrier of Household Goods (HHG) and do I need Household Goods Operating Authority?

No, you are not considered a Motor Carrier of Household Goods (HHG), and do not need HHG Operating Authority registration. The term “Motor Carrier of Household Goods” does not include any motor carrier that delivers furniture, appliances, or other furnishings between a factory or a store and an individual's household.  If you are not a moving company, you are not considered a Motor Carrier of Household Goods (HHG).

A Motor Carrier of Household Goods (HHG) is an authorized for-hire Motor Carrier that transports only household goods for the public in exchange for payment based on published tariff rates.  HHG carriers are paid to transport/move someone’s possessions from one “dwelling/office” location to another “dwelling/office” location.
HHG motor carriers also offer some or all the following additional services:  binding and nonbinding estimates; inventorying; protective packing and unpacking of individual items at personal residences; and/or loading and unloading at personal residences.  

Note: Motor Carriers of Household Goods must file proof of both public liability (BI & PD) and cargo insurance with FMCSA to obtain interstate Operating Authority.

Last Updated: May 26, 2023

How do I change from one type of operating authority to another?

If a for-hire carrier, broker, freight forwarder or other regulated entity applies for the wrong type of operating authority, or changes the type of business they do, they may need to request a change of operating authority type.

If the original application is still pending, the entity can request the change with no additional fee. If the application has already been granted, the entity would need to pay an additional $300 fee to apply for a new authority.

Please submit your request containing the following information by uploading the documents via the ASK website (scroll to the bottom of the page, complete the required fields, and upload your documents), you will receive a confirmation number by email.

  • The OP-series form appropriate to the new authority you are requesting:
    • OP-1 forms if requesting change to carrier, broker or household goods carrier authority
    • OP-1(FF) form if requesting change to freight forwarder authority
    • OP-1(P) form if requesting change to passenger authority
  • A letter or email with a statement describing the change you are requesting (from household goods carrier to motor carrier, or freight forwarder to motor carrier, for example)
  • The signature of the person requesting the change (must be from the applicant who signed the original application or the authorized representative listed on the application.  If the person requesting the change is the authorized representative listed in MCMIS but is not listed on the application, then a written statement from owner/applicant will be needed confirming that person's authorization to request the change on behalf of the carrier before the change can be made and the representative section is updated in L&I)
  • Current MC/DOT/FF numbers if available
  • Updated MCS-150 form

Your form will be reviewed and processed by FMCSA. More information on applying for operating authority can be found on our "Get Authority to Operate" web page.

Last Updated: May 26, 2023

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U.S. DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

1200 NEW JERSEY AVENUE, SE

WASHINGTON, DC 20590

1-800-832-5660

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