The FMCSA Portal provides single sign-on access to FMCSA systems via a single password and user ID, which must be set up via Login.gov. The FMCSA Portal enables Federal, State, and industry users to access the Agency's existing information systems with a single set of credentials and have easy access to safety data about the companies regulated by the FMCSA. Motor carriers, brokers, freight forwarders, intermodal equipment providers, and cargo tank facilities will have secure access to their company information on file with the FMCSA.

Definitions of the 2 types of Portal accounts:

• Company Official Account - The Company Official is responsible for approving and managing account requests from other company employees or associates, such as service providers. This user ensures that all FMCSA Portal accounts for company users are accurate and up to date. Responsibilities include approving and deactivating accounts when users leave the company, as well as assigning appropriate roles and access. Each USDOT Number must have one designated Company Official and only the Official can approve/deny access for other company users. To request a Company Official user account, you must have the PIN associated with your USDOT. If you do not have a PIN, or do not know your PIN, follow instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates
• Associate of a Company Account - An associate of a company can be an employee of the company or associates, such as 3rd party service providers. These users are approved by the Company Official to have access to view current registration details and make any necessary updates to company records through their portal accounts. These users do not have the ability to manage user accounts, but they can create their own account by following instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates.

FMCSA Portal Password Reset:

There is no longer an option to reset your password on the FMCSA Portal as Login.gov is now required to sign in/sign up for an FMCSA Portal account. You can now follow instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates.

For further assistance, you can contact us via https://ask.fmcsa.dot.gov/app/ask.