Each supporting company, including transportation service providers, will be issued a new, unique filer number during company account creation that identifies all of that company’s capabilities in the new system (e.g., filing BOC-3 forms and submitting insurance filings). This will allow the company to view and manage all filings via one account when the system fully launches.
During company account creation in Motus: USDOT Registration System, blanket companies and financial responsibility filers will be able to claim their existing Licensing and Insurance (L&I) filer account to link existing L&I filings to the new company account with the new filer number. The new filer number will not be used to make filings until the new system fully launches in 2026.

Email us at NewRegSys@dot.gov if you have questions or need additional information about the new registration system or the changes coming to FMCSA registration. Please note that this email account is intended to gather feedback regarding registration modernization. For inquiries not related to registration modernization or any issues that need immediate attention regarding FMCSA registration, please contact the FMCSA Registration Customer Service Center.

During the early limited access period for supporting companies, any updates to a company’s business or billing information must be requested by contacting FMCSAInsurance@dot.gov. The ability to update this information in Motus will be added in a future release.

You can prepare for the first release of the new registration system by following news and information shared on the Registration Modernization Resources Hub. We encourage you to subscribe to email updates based on your role in registration for information specific to your business operations. FMCSA will continue to share ways that you can prepare as the launch of the new registration system approaches.

While FMCSA does not have a separate vetting process for transportation service providers, all service providers will be required to create user profiles and company accounts and complete identity verification to access the new registration system. Registrants will be required to designate a service provider, and the provider must accept the designation before receiving access to any registrant’s company account. This process ensures that only authorized parties can access an entity’s company information after receiving the entity’s permission.

To create a company account for a financial responsibility filer, the main account holder will need full access to company information, including identifying numbers (e.g., NAIC, FDIC, State License Number, EIN), and a copy of your eligibility documents (e.g., State insurance license, banking certificate, or Federal/State charter). This must be submitted as a PDF file and must be a copy of the original document, not a screenshot or screen capture of a web page. This documentation verifies your institution’s eligibility to act as a financial responsibility filer with the FMCSA. Failure to provide adequate supporting documentation may result in processing delays. Be sure to claim your Licensing and Insurance (L&I) filer account during account creation as well, which will link your existing L&I filings to your account when Motus opens for filings. For more information on how to complete these actions, see the Motus Supporting Company Job Aid.

Prior to launch of the new registration system, transportation service providers will be able to use their Login.gov accounts to access the system and proceed through the identity verification process to set up their user profiles and accounts. Both the Login.gov and identity verification process work in tandem to limit system access to authorized users and to secure FMCSA data. The Login.gov process authenticates the email that is used to create the account in the new registration system while the identity verification service confirms the identity of the individual creating the account using an acceptable form of identification. Once the required system checks have passed, the service provider can finish completing their registration system user profile and add client information to their account. After the service provider account is established in the new registration system, regulated entities will have the ability to authorize the service provider to assist in their registration. The new system will require regulated entities to review and submit data entry completed by service providers before FMCSA will begin processing any registration requests.

Blanket companies will be able to manage their company account (including editing process agent information), view current filing information, and submit and cancel BOC-3 filings in Motus when the system launches for all customers.

Yes, beginning in December 2025, blanket companies can update their process agent information directly through their Motus company account. For more information on how to complete this process, please see the Motus Supporting Company Job Aid.

Yes, insurance companies and financial institutions will be able to use the new system to submit the required financial responsibility filings, similar to the way they are electronically filed today.

When the new registration system is released to all users, new registrants will be required to start the application process and complete certain required information, including identity and business verification checks, before designating a transportation service provider to complete actions within the registration system on their behalf. The system will notify the service provider to confirm their relationship with the registrant. Once the transportation service provider has accepted the designation from the registrant, they will be able to complete actions on the registrant’s behalf in the registration system, including completing data entry for an application for registration. Note that the registrant (company official) will also need to review the transportation service provider’s entries and submit final oaths and certifications to complete a new application.

Yes. All feedback is important and is used to inform FMCSA’s decision making. Valuable feedback was received from the industry, including transportation service providers, at Stakeholder Days in January, May, and October 2024. Feedback can be also shared via email at NewRegSys@dot.gov

During the early limited access period, financial responsibility filers will only be able to create user profiles and company accounts and add and manage company users. Financial responsibility filers must continue to use the FMCSA Portal/L&I to submit and manage insurance, surety, and financial-related filings. Please also keep business information and billing information updated in both FMCSA’s current L&I system and in Motus during this period.

To create a company account for a blanket company, the main account holder will need full access to company information, including process agent information (name, address, phone number, email). Be sure to claim your Licensing and Insurance (L&I) filer account during account creation (this will link your existing L&I filings to your account when Motus opens for filings).

Yes. Any individual, business, insurance or financial institution, blanket company (BOC-3 filer), transportation service provider, or authorized agent using the new system will need Login.gov account credentials to access the system. Executive Order (EO) 14028, Improving the Nation’s Cybersecurity, and Office of Budget Memorandum (OMB) memorandum M-22-09, Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (Federal Zero Trust Strategy), requires federal agencies to use multi-factor authentication for access to government systems. The new registration system will use Login.gov to provide this required multi-factor authentication.

Yes, all users who make filings or submissions with FMCSA will need an account to access the new registration system. Public users may access and view public data through the system's website without an account. FMCSA will allow all service providers, financial responsibility filers, blanket companies, and process agents to establish accounts in the new system before it is actively used for regulated entity registration management.

Yes, the goal of the new system is to make changing information more intuitive and seamless. However, some changes require additional evidence or documentation, and FMCSA must review certain changes before allowing them to be reflected in the system.

Existing registrants will keep their current USDOT Number. Previously registered brokers, freight forwarders, and motor carriers operating non-commercial vehicles who never received a USDOT Number in the past will receive a USDOT Number, as required by statute

The system will still allow intrastate carriers to obtain a USDOT Number if their State requires it. Those carriers can submit an application for a USDOT Number as intrastate carriers and go through the same identity verification and business verification processes as other system users. Please note that FMCSA will not track or monitor State requirements in the new FMCSA registration system.

There are no planned changes to the registration fees associated with the initial release of the new system. Any adjustments to registration fees will be proposed during the publication of the Notice of Proposed Rulemaking regarding the Unified Registration System Enhancements and Updates.