Guidance Q&A

Question 1:  What is Valuation and Insurance?

Guidance: Federal regulations require interstate household goods movers to provide consumers with the options of Full Value Protection or Release Value for liability for loss or damage on their shipments.  The mover may also offer to sell or obtain separate liability insurance coverage for a consumer when they select Released Value.  To assist consumers in understanding valuation and insurance, FMCSA provides a brochure Understand Valuation and Insurance Options (https://www.fmcsa.dot.gov/protect-your-move/valuation-insurance)