Guidance Q&A

Question 1:  How to File a Moving Fraud Complaint?

Guidance: The FMCSA provides a link on the Protect Your Move website (https://www.fmcsa.dot.gov/protect-your-move/file-a-complaint) where consumers may file complaints when they are victims of moving fraud.  Consumers may also file a complaint by calling 1-888-DOT-SAFT (1-888-368-7238) between the hours of 8:00 am and 8:00 pm Monday through Friday Eastern Time and a Customer Service Agent will take the complaint by phone.