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Consumer Protection

Legacy ID
1546

FMCSA’s Mobile Developer Website and Web Services

The Mobile Developer web site as well as FMCSA’s QCMobile and SaferBus web services are currently down. FMCSA IT Support is aware of the issue and is working on a solution to remedy the situation. Once the site returns to service, a  notification will be sent to users who have registered...

Additional Consumer Information and Resources

State attorneys general and consumer affairs agencies are responsible for pursuing suspected moving fraud. You can seek additional help from these resources:

American Trucking Association: Moving and Storage Better Business Bureau International Association of Movers...

File a Moving Fraud Complaint

There are many kinds of moving fraud – deliberately low-balling an estimate to later ask for more money, withholding customer belongings unless they pay significantly more than the quoted price, or knowingly assigning a false weight to a shipment, to name a few.

Filing a...

What if there are problems?

When your move is complete, it’s important to take inventory to ensure all your belongings are where they should be. If you realize there is a problem, the FMCSA is here to help. Take the following actions to ensure you stay protected and get everything you’re entitled to.

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Movers vs. Brokers

 

Hiring help for your move comes with important terminology to understand. One of the most critical differences is between movers and brokers, along with the requirements for working with a broker. The information below explains what you need to know.

What’s the difference between a...

Search for a Registered Mover

Interstate movers must be registered with the Federal government and have a U.S. DOT number. Use our search tool to confirm your mover is registered.

Search the Mover Database

Information you can review includes:

The location of the moving company's headquarters...

Pre-Employment Screening Program (PSP) Mobile Application

Launched in 2010 to improve highway safety, PSP provides trucking and bus companies secure, instant access to commercial drivers’ safety history records for pre-hire screening purposes. A PSP record provides a commercial driver’s 5 year crash history, and 3 year inspection history.