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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Passenger Carrier

Legacy ID
321

Credit and Debit Card Refunds for Bus Tickets

Customers who paid for their bus ticket by credit card may be entitled to a credit from their credit card company under the Fair Credit Billing Act. Write to your credit card issuer, being sure to state your account number. Enclose a photocopy of your credit card statement, if you have received...

Debit and Credit Card Refunds

Customers who paid for their bus ticket by credit card may be entitled to a credit from their credit card company under the Fair Credit Billing Act. Write to your credit card issuer, being sure to state your account number. Enclose a photocopy of your credit card statement, if you have received...

Brochure: Emergency Window with Pull Handle en Espanol

La salida principal del vehículo es la puerta ubicada en la parte delantera por la cual ingresó. Hay determinadas ventanas designadas como salidas de emergencia que se abren empujando hacia afuera. Para destrabar la palanca y abrir estas ventanas siga las instrucciones marcadas en...

Brochure: Emergency Window with Lift Handle en Espanol

La salida principal del vehículo es la puerta ubicada en la parte delantera por la cual ingresó. Hay determinadas ventanas designadas como salidas de emergencia que se abren empujando hacia afuera. Para destrabar la palanca y abrir estas ventanas siga las instrucciones marcadas en...

Guidance on Interline Service and Notice to Passengers

The U.S. Department of Transportation believes that a passenger with a disability who purchases a ticket or makes a reservation for an interline trip that will connect to a small, fixed-route over-the-road bus (OTRB) operator should, at the time of booking, be notified that the small carrier may...