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Household Goods

Legacy ID
1541
Subscribe to Household Goods

General Requirements (Subpart A)

The primary responsibility for your protection lies with you in selecting a reputable household goods carrier, ensuring you understand the terms and conditions of your contract with your mover, and understanding and pursuing the remedies that are available to you in case problems arise.

Beware Household Goods Estimates with Blank, Incomplete Paperwork

In some cases, Household Goods Carriers are providing "revised written estimates/rescission of estimates” after they have already executed a binding estimate. These revised estimates are not in compliance with the Federal Motor Carrier Safety Regulations (FMCSRs).

Steps to Select a Mover

Moving is a significant event in anyone’s life. While most moves go smoothly, there are some dishonest or “rogue” movers that may try to take advantage of you. The best defense against moving fraud is to be informed and aware of your options when choosing a moving company.

Glossary

Glossary terms associated with Protect Your Move

FAQs

Frequently Asked Questions about moving and moving fraud.

About

FMCSA’s Protect Your Move campaign aims to help fight moving fraud by educating consumers about how to plan an interstate move.

Most moving companies are legitimate businesses that do quality work. But in recent years, a growing number of complaints have been filed against...