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General Content

Legacy ID
31
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Collection of Charges (Subpart H)

Does this subpart apply to most shipments?How must my mover present its freight or expense bill to me?If I forced my mover to relinquish a collect-on-delivery shipment before the payment of ALL charges, how must my mover collect the balance?What actions may my mover take to collect from me the...

Pickup of My Shipment of Household Goods (Subpart E)

Must my mover write up an order for service?Must my mover write up an inventory of the shipment?Must my mover write up a bill of lading?Should I reach an agreement with my mover about pickup and delivery times?Must my mover determine the weight of my shipment?How must my mover...

General Requirements (Subpart A)

The primary responsibility for your protection lies with you in selecting a reputable household goods carrier, ensuring you understand the terms and conditions of your contract with your mover, and understanding and pursuing the remedies that are available to you in case problems arise.