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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Passenger Safety

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Motorcoach Fact Sheet

The FMCSA has significantly stepped-up its safety enforcement of motorcoaches and other commercial passenger carriers. For example, since the release of the original Motorcoach Safety Action Plan, FMCSA’s imminent hazard out-of-service orders increased from 0 in 2009 to 28 in 2012...

Motorcoach Safety Action Plan 2012

This 2012 update was developed to document the Department’s accomplishments since 2009 as well as provide information on in-process activities and new commitments made by the Agencies to improve the safety of motorcoach ...

2012 Motorcoach Safety Action Plan

The 2012 Motorcoach Safety Action Plan (MSAP) is an updated version of the 2009 Motorcoach Safety Action Plan. This update highlights the Department's accomplishments from previous years and provides information on safety measures and new commitments made by the Agencies to...

Reembolsos de tarjetas de crédito y débito

Los clientes que pagaron su boleto de autobús con tarjeta de crédito pueden tener derecho a recibir un crédito de su compañía de tarjeta de crédito en virtud de la Ley de Facturación Justa de Crédito (FCBA). Escríbale al emisor de su tarjeta de crédito asegurándose de indicar su número...

Credit and Debit Card Refunds for Bus Tickets

Customers who paid for their bus ticket by credit card may be entitled to a credit from their credit card company under the Fair Credit Billing Act. Write to your credit card issuer, being sure to state your account number. Enclose a photocopy of your credit card statement, if you have received...