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U.S. Department of Transportation U.S. Department of Transportation Icon United States Department of Transportation United States Department of Transportation

Pre-trip Safety Information for Motorcoach Passengers

Amended Basic Plan for Motorcoach Passenger Safety Awareness

Recommended Safety Topics to be Covered

Emergency exits - Point out the location of all emergency exits (push-out windows, roof vent, and side door) and explain how to operate them. Emphasize that, whenever feasible, the motorcoach door should be the primary exit choice. Encourage able-bodied passengers to assist any injured or mobility-impaired passengers during an emergency evacuation. Provide passengers with sufficient guidance to ensure compliance with 49 CFR 392.62, "Safe operation, buses."

Seat Belt Use - If equipped, recommend the use of shoulder/lap seat belts whenever passengers occupy any seating position.

Emergency Contact - Advise passengers to call 911 by cellular telephone in the event of an emergency.

Driver Direction - Advise passengers to look to the driver for direction and follow his/her instructions.

Fire Extinguisher - Point out the location of the fire extinguisher.

Restroom Emergency Push Button or Switch - Inform motorcoach passengers of the emergency signal device in the restroom.

Avoiding Slips and Falls - Warn passengers to exercise care when boarding and exiting the motorcoach and to use the handrail when ascending or descending steps. Encourage passengers to remain seated as much as possible while the motorcoach is in motion. If it is necessary to walk while the motorcoach is moving, passengers should always use handrails and supports.

Methods of Presenting the Amended Safety Information

The following presentation methods are examples of how to present safety information to motorcoach passengers. The list below should not be construed to restrict combinations of the following methods or additional presentation methods.

1. During passenger boarding - Informational pamphlets or printed materials could be distributed to motorcoach passengers during boarding.

2. After passenger boarding and immediately prior to moving the motorcoach -

  • The driver requests the passengers to review informational pamphlets/printed materials located in the seat back pocket.
  • The driver provides an oral presentation (similar to the presentations by airline flight attendants prior to take-off) with or without informational pamphlets/printed materials as visual aids.
  • An automated presentation over the motorcoach audio system.
  • An automated presentation over the motorcoach video system.

Timing and Frequency of the Presentation

Demand-responsive motorcoach operations, such as charters and tour services, should present the safety information to motorcoach passengers after boarding and prior to movement of the motorcoach.

Fixed route motorcoach service operations should present the safety information at all major stops or terminals, after any new passengers have boarded and prior to movement of the motorcoach.


Audio Safety Messages for Motorcoach Passengers