To our National Registry Users:

We are currently experiencing a high call and email volume requiring technical support for the National Registry of Certified Medical Examiners (National Registry). We apologize for the delay in responding to your request for assistance. We are actively addressing incoming requests for technical support to resolve your National Registry questions and/or issues as soon as possible. 

To improve our process for resolving National Registry issues, FMCSA has updated the National Registry website with information regarding the most common technical issues encountered by users. This information has been provided in the form of a support page where you can find step by step instructions, a how to video, FAQs, and a Technical Support Request Form. The Technical Support Request Form is being used to gather information specific to each National Registry issue requiring technical assistance, allowing us to expedite your request and provide a resolution in a timely manner. The National Registry Support page is located at https://www.fmcsa.dot.gov/national-registry-self-help.

Again, we appreciate your patience and understanding as we work to provide a resolution to your technical support calls and emails.

Please continue to check for updates on the National Registry website: https://nationalregistry.fmcsa.dot.gov