Guidance and Information
File a Complaint
File a Complaint Against a Household Good Mover
View State Contacts
View a List of Household Goods Contacts by State
Search Carriers
Additional Consumer Information
- How to Handle a Dispute with Your Mover
- Consumer Advisory Loss and Damage Counter Measures
- Consumer Advisory about Automobile Transporters
Information for Household Goods Carriers
- Brief Summary of Interstate Motor Carrier Rules, Regulations, and Requirements
- Summary of Interim Final Rule (Note: Has not been updated since rule was finalized)
- Assessment of Arbitration in Household Goods Moves, Final Report
- Arbitration Program: What Household Goods Movers Must Do
- Your Rights and Responsibilities When You Move (Carriers must distribute the brochure version to shippers before an order for service is executed)
- Ready to Move (Carriers must distribute the brochure version to prospective shippers when they provide a written estimate)
Information for Household Goods Brokers
Last updated: Tuesday, February 3, 2015