Enforcement Program Technician (GS-0303)

Overview

This position is located throughout the Federal Motor Carrier Safety Administration (FMCSA) in ensuring the overall enforcement operations and success of the Service Centers. The position is assigned to the Service Center and provides technical support to the enforcement staff to properly manage the enforcement program.  

Duties

The Enforcement Program Technician Provides technical advice and assistance in the Federal Enforcement Program regarding data collection, tracking, and reporting.  Prepares reports, many specialized, to evaluate the overall program and to answer specific questions or concerns.  Interacts with Service Center Enforcement Program Specialists to advise on use of EMIS data to support the Enforcement Program. Answers oral and written inquiries from the public and motor carriers providing information and/or routing the caller to the appropriate specialist or office for response; ensures that all enforcement actions and processes are completed; monitors, tracks and maintains specialized FMCSA enforcement program and related databases; and develops statistical transportation program-related reports.

Essential skills of the Enforcement Support Clerk are:

• Ability to communication both orally and in writing to exchange and coordinate information.
• Knowledge of basic principles, procedures, and tools of data management, such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, datamining, data archiving, data disposal, and data standardization processes.
• Experience in providing guidance and interpretation of complex agency regulations and policies. 

Training

New Enforcement Program Technician can expect to benefit from a hands-on training program, which will include the Department of Transportation Learning Module, On the Job Training, and additional field training involving learning from an Enforcement Program Staff and others in a supportive environment.
Why work at FMCSA?

FMCSA offers a variety of career opportunities and career advancement in one of our many field locations or at our headquarters in Washington, D.C. The federal government is an Equal Opportunity Employer. Hiring and advancement in the federal government are based on qualifications and job performance. All qualified candidates will be considered for employment regardless of race, color, religion, national origin, sex, sexual orientation, or any other non-merit factors.

Why work for the FMCSA?

There are many reasons. To begin, the job is complex and very challenging which keeps work exciting and interesting. Additionally, the work we do makes a difference. Ending your day knowing that you changed unsafe behaviors is rewarding.

As the average age the federal workforce continues to increase, succession planning is becoming more important.  The FMCSA has incredible long-term career/advancement opportunities which will provide many opportunities for those looking to reach their full potential.  FMCSA has a national presence offering opportunities throughout the country.

Work for an agency that has a mission that impacts every person that operates on our roadways.  Inspectors save lives by ensuring that vehicles operating on our nation’s highway are safe and have qualified drivers at the wheel.