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Safety Information for Travelers and Trip Planners


Whether you are buying a bus ticket or chartering a bus for a group trip, make safety your top priority. The resources below will help you better understand FMCSA's passenger carrier program and regulations.

Step 1: Know the Facts

Top 3 Things to Know When Planning a Bus Trip 

Learn the top three things you need to know to consider safety as well as price before you book your next trip.

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Bus Safety Checklist

This checklist gives a brief overview of the facts you should verify before you select a bus company to transport you or members of your group. It is also available in 8 different languages.

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Tips for Chartering a Bus

This checklist makes it easy to understand the safety guidelines and Federal requirements for bus safety.

Step 2: Look Before You Book

Saferbus Mobile App

The Saferbus Mobile App provides 24/7 access to important safety information you should verify before selecting a U.S. DOT registered bus company including: operating authority and insurance status, safety performance records, and safety results.

Passenger Carrier Search by Vehicle Type and/or Location

This feature provides information to help you decide what type of transportation vehicle best meets your needs. Passenger carriers listed are based on the State and/or Zip Code of each carrier's primary business office. This list may not include those carriers that only have a terminal in your local area.

Step 3: Report Any Safety Issues

If you want to make a safety violation complaint, call FMCSA's toll free hotline 1-888-DOT-SAFT (1-888-368-7238) from 9:00 a.m. to 7:00 p.m., Monday through Friday, or visit FMCSA's consumer complaint Web site.

Updated: Wednesday, November 26, 2014
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