Electronic Logging Devices and Hours of Service - Provider Updates

Is your ELD listing up-to-date?

Motor carriers and safety officials rely on the information you are required to provide about your device. Make sure you keep this information updated with FMCSA.

Providing and Maintaining Your Device Information

Section 5.2.1 of Appendix A to Part 395 lists the information that all ELD providers are required to provide to FMCSA when registering devices. This information is required for “each ELD model and version,” meaning that this information must be revised any time an update is made to your device or your device’s software. Maintaining this information also ensures that those viewing your ELD listing will have access to the most up-to-date information about your device.

Who Uses FMCSA’s List of ELDs?

Motor carriers looking to purchase ELDs are required to use FMCSA’s list of registered, self-certified ELDs and to select a device from this list. By keeping your device listing up-to-date, your potential customers can more effectively evaluate if your device will meet their needs. It also provides your customers with useful information, which could result in fewer complaints and customer service requests.

In addition to the motor carrier industry, safety officials are also encouraged to use FMCSA’s list when reviewing or preparing to review a driver’s hours-of-service data. Safety officials may:

• Download the device image to familiarize themselves with the device before requesting data transfer.
• Download the user manual to assist the motor carrier or driver in the operation of the device and verify device capabilities.
• Remind drivers and motor carriers to update to the most recent specific software version of your device if they observe that the software version the driver or carrier is using does not match that on your device’s listing.

Thus, keeping your device listing up-to-date supports FMCSA in our shared goal of leveraging innovative technology to improve highway safety.

How To Update Your Device’s Listing

1. Visit the new ELD website (formerly the ELD provider registration site): https://eld.fmcsa.dot.gov
2. Access the ELD Provider Portal—click the “Log In” button at the top right of the screen and use your credentials under “ELD Provider Portal Login” (left side—see screen shot below).
3. Select “Manage Your Devices” from the left-side navigation.
4. Select “Edit” for the appropriate device
5. Select “Replace” to upload updated files.
6. Click “Agree & Submit” to save changes.