Frequently Asked Questions
The FMCSA Portal provides single sign-on access to FMCSA systems via a single password and user ID, which must be set up via Login.gov. The FMCSA Portal enables Federal, State, and industry users to access the Agency's existing information systems with a single set of credentials and have easy access to safety data about the companies regulated by the FMCSA. Motor carriers, brokers, freight forwarders, intermodal equipment providers, and cargo tank facilities will have secure access to their company information on file with the FMCSA.
Definitions of the 2 types of Portal accounts:
- Company Official Account - The Company Official is responsible for approving and managing account requests from other company employees or associates, such as service providers. This user ensures that all FMCSA Portal accounts for company users are accurate and up to date. Responsibilities include approving and deactivating accounts when users leave the company, as well as assigning appropriate roles and access. Each USDOT Number must have one designated Company Official and only the Official can approve/deny access for other company users. To request a Company Official user account, you must have the PIN associated with your USDOT. If you do not have a PIN, or do not know your PIN, follow instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates
- Associate of a Company Account - An associate of a company can be an employee of the company or associates, such as 3rd party service providers. These users are approved by the Company Official to have access to view current registration details and make any necessary updates to company records through their portal accounts. These users do not have the ability to manage user accounts, but they can create their own account by following instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates.
FMCSA Portal Password Reset:
There is no longer an option to reset your password on the FMCSA Portal as Login.gov is now required to sign in/sign up for an FMCSA Portal account. You can now follow instructions in our FMCSA Portal Registration User Guide for FMCSA Registered Entities and Associates.
For further assistance, you can contact us via https://ask.fmcsa.dot.gov/app/ask.
The policy focuses specifically on the use of Safety Measurement System (SMS) data to continually monitor HMSP carrier performance and to determine when an HMSP carrier will be selected for intervention.
Last Updated : July 29, 2015
On July 23, 2019, FMCSA announced a final rule that permanently bans drivers convicted of human trafficking from operating a CMV for which a commercial driver’s license or a commercial learner’s permit is required.
The Medical Review Board (MRB) is a nationally recognized standing board of licensed physicians established by FMCSA to provide expert advice to the Secretary of Transportation on matters related to physical qualifications of drivers, medical standards and guidelines, materials for training medical examiners, functional tests for drivers with multiple disabilities and identifying risks of sudden incapacitation.
Last Updated : April 1, 2014
A broker must maintain a surety bond or a trust fund agreement in the amount of $75,000 to comply with FMCSA’s financial security requirements.
For more information about insurance requirements and filings, click here.
A broker or freight forwarder must obtain and file with FMCSA a surety bond or trust fund agreement in the amount of $75,000 to comply with FMCSA’s financial security requirements. Source: 78 FR 54720, Sept. 5, 2013.
Last Updated : April 8, 2014
The New Entrant Program introduces new interstate motor carriers to federal safety standards and regulations. When a carrier registers and receives a U.S. Department of Transportation (USDOT) Number, they are considered a New Entrant for 18 months. A Safety Audit will be conducted within 12 months after the New Entrant begins operations.
New Entrants will receive a letter from FMCSA explaining what they need to do next.
The maximum penalty is $11,000 for a company, $2,750 for a driver. Source: Appendix B to 49 CFR part 386, paragraphs (a)(3) and (a)(4).
Last Updated : April 3, 2014
A copy of the Medical Examiner's Certificate should be kept on file in the Medical Examiner's office. The driver may request a replacement copy of the certificate from the Medical Examiner or get a copy of the certificate from the motor carrier.
Last Updated : April 1, 2014
The purpose of the Human Trafficking final rule is to revise the list of offenses permanently disqualifying individuals from operating a commercial motor vehicle (CMV) for which a commercial drivers' license or a commercial learner's permit is required. This final rule updates the list of offenses found in Table 1 of 49 CFR 383.51.
Created by the Unified Carrier Registration Act of 2005 (UCR Act - 49 United States Code (USC) section 14504a), it replaces the former system for registering and collecting fees from the operators of vehicles engaged in interstate travel – the Single State Registration System (SSRS).
Carriers can apply for their UCR and find more information online.
Last Updated : March 29, 2019
The Unified Registration System (URS) is a new electronic on-line registration system that will streamline and simplify the Federal Motor Carrier Safety Administration's (FMCSA) registration process and serve as a clearinghouse and depository of information on all entities regulated by the Agency, including motor carriers, brokers, freight forwarders, intermodal equipment providers (IEPs), hazardous materials safety permit (HMSP) applicants/holders, and cargo tank manufacturing and repair facilities. The URS will combine multiple registration processes, information technology systems and forms into a single, electronic online registration process.
Note: The initial phase of URS affected only new registrants (Dec. 12, 2015). Later phases will affect all regulated entities.
For more information, please see the October 21, 2015 Federal Register Notice.
On January 17, 2017, FMCSA published a Federal Register notice suspending the January 14 and April 14, 2017 URS effectiveness dates.
While an application for FMCSA operating authority is typically granted within 25 business days, the process may be extended if the application requires additional review. This review, referred to as "Vetting", ensures that operating authority applicants demonstrate a willingness and ability to comply with applicable statutes and regulations to obtain and maintain operating authority registration. During the Vetting process, your application will be listed as "Suspended" in FMCSA systems.
FMCSA evaluates, among other things, the following factors to determine whether an operating authority applicant is willing and able to comply with applicable statutory and regulatory requirements:
- The nature and extent of existing or past violations;
- the degree to which existing or past violations will affect, or have affected, the safety of operations, taking into account any crashes, deaths, or injuries associated with the violations;
- whether existing or past regulatory or statutory violations are the result of a willful failure to comply with applicable requirements;
- the existence and nature of pending and closed enforcement actions;
- whether adequate safety management controls exist to ensure acceptable compliance with applicable requirements; and
- the existence of corrective action, if any.
FMCSA does take into account attempts to correct past violations, corrective action and other similar corrective action plans. FMCSA also considers the existence of any mitigating circumstances surrounding the regulated entity's conduct. Additional information about Vetting can be found here.
FMCSA will notify you by e-mail if your application is subject to vetting and by e-mail and/or mail if additional information is needed for the review. If you don’t hear from FMCSA within 2 weeks from the day you applied for operating authority – and – your application status is Suspended in FMCSA systems, please contact us by webform, phone or chat.
Once the Vetting process is complete and the application status is changed from Suspended to Accepted in FMCSA systems, you must comply with additional requirements, including your Process Agent Designation (BOC-3 form), proof of insurance and/or surety bond or trust fund agreement. Only then, FMCSA will grant you operating authority.
Tips to help your application be processed as efficiently as possible:
- Motor Carriers: Ensure your USDOT Number is in an Active status.
- Motor Carriers: Provide a valid Principal Place of Business as your physical address. Do not use a P.O. Box, UPS Store, etc.
- Contact information (phone, e-mail) in FMCSA systems must be valid and up-to-date.
- Corporations (LLC, Inc., etc.): Make sure your company name on the application matches what you filed with the Secretary of State.
- Sole Proprietors: Make sure your legal name is your personal name. Trade name/DBA will be your company name.
- When filing the application for operating authority, remember to answer whether you currently have, or had within the last 3 years of the date of filing the application, any relationships involving common stock, common ownership, common management, common control or familial relationships with any FMCSA-regulated entities.
A new entrant that commits any of the following actions, identified through roadside inspections or by any other means, may be subjected to an expedited safety audit or a compliance review or may be required to submit a written response demonstrating corrective action:
- Using a driver not possessing a valid commercial driver’s license to operate a commercial vehicle as defined under§ 383.5.
- An invalid commercial driver’s license includes one that is falsified, revoked, expired, or missing a required endorsement
- Operating a vehicle placed out of service for violations of the Federal Motor Carrier Safety Regulations or compatible State laws and regulations without taking necessary corrective action
- Being involved in, through action or omission, a hazardous materials reportable incident, as described under 49 CFR 171.15 or 171.16, involving—
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- A highway route controlled quantity of certain radioactive materials (Class 7)
- Any quantity of certain explosives (Class 1, Division 1.1, 1.2, or 1.3)
- Any quantity of certain poison inhalation hazard materials (Zone A or B)
- Being involved in, through action or omission, two or more hazardous materials reportable incidents as described under 49 CFR 171.15 or 171.16, involving hazardous materials other than those listed above
- Using a driver who tests positive for controlled substances or alcohol or who refuses to submit to required controlled substances or alcohol tests
- Operating a commercial motor vehicle without the levels of financial responsibility required under part 387 of this subchapter
- Having a driver or vehicle out-of-service rate of 50 percent or more based upon at least three inspections occurring within a consecutive 90-day period
Source: 49 CFR 385.308
For more information on the New Entrant Program, click here.
FMCSA recognizes that effective identity proofing and verification is essential for building trust with new and existing customers and for demonstrating our commitment to security. Once a customer submits their information, biometric, and document data is extracted and verified against one another and against an authoritative data source or a trusted system of record.
FMCSA and its vendor will not store, share/transmit, or sell any customer information. The proofing and verification process is a stand-alone process that only allows FMCSA to verify identity as part of the Agency’s registration process when the customer requests new registration(s). Please note, in future updates, customers will be required to complete an identity verification to make a change to an existing company registration record.
The truck driver must be medically qualified to not only drive the vehicle safely, but also to do pre and post trip safety inspections, secure the load and make sure it has not shifted. Bus drivers have different demands.
By regulation, Specific Medically Disqualifying Conditions Found Under 49 CFR 391.41 are Hearing Loss, Vision Loss, Epilepsy and Insulin Use.
Drivers who require a Diabetes or Vision exemption to safely drive a CMV in addition to those pre-printed on the certification form are disqualified until they receive such an exemption.
Last Updated : April 1, 2014
The physical qualification regulations for CMV drivers in interstate commerce are found at Section 391.41(b) of the FMCSRs. Instructions to Medical Examiners performing physical examinations are found at Section 391.43. Advisory criteria under 391.41 are recommendations. They are accessible on the FMCSA's Web site at http://www.fmcsa.dot.gov/regulations/medical.
FMCSA has published medical conference reports as recommendations to assist Medical Examiners determine whether a driver is qualified under Section 391.41(b). The conference reports may be accessed on the FMCSA Web site.
Last Updated : April 1, 2014
A driver cannot take a controlled substance or prescription medication without a prescription from a licensed practitioner.
If a driver uses a drug identified in 21 CFR 1308.11 (391.42(b)(12)) or any other substance such as amphetamine, a narcotic, or any other habit forming drug, The driver is medically unqualified.
There is an exception: the prescribing doctor can write that the driver is safe to be a commercial driver while taking the medication. In this case, the Medical Examiner may, but does not have to certify the driver.
Any anti-seizure medication used for the prevention of seizures is disqualifying.
The Medical Examiner has 2 ways to determine if any medication a driver uses will adversely affect safe operation of a CMV:
- Review each medication - prescription, non-prescription and supplement
- Request a letter from the prescribing doctor
Last Updated : September 18, 2017
Starting on January 30, 2012, when you:
- Apply for a CDL
- Renew a CDL
- Apply for a higher class of CDL
- Apply for a new endorsement on a CDL
- Transfer a CDL from another State
You will be required to self-certify to a single type of commercial operation on your driver license application form. Based on that self-certification, you may need to provide your SDLA with a current medical examiner’s certificate and show any variance you may have to obtain or keep your CDL. Source: 76 FR 70661
The administrative review process in section 385.423 still applies. However, if the denial, suspension, or revocation is based on a proposed safety rating or final safety rating that is less than satisfactory, the carrier may request administrative review if it believes FMCSA has committed an error, as stated in §385.15. Additionally, a motor carrier may request an administrative review based on the request for an upgrade of a proposed or final safety rating of conditional or unsatisfactory based on submission of corrective action as stated in §385.17.
For other conditions for suspension or revocation listed in section 385.421, HMSP carriers still have the right to administrative review under section 385.423.
Last Updated : July 29, 2015