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Q&A
What must employers do when an authorized service agent is no longer conducting business for the employer’s company?
Guidance:
Employers must update any changes to its service agents within 10 days of the change. See 49 CFR 382.711(b)(3)....
Guidance on Clearinghouse registration requirements for drivers
Q&AAre CDL drivers required to register for the Clearinghouse?
Guidance:Drivers are not required to register for the Clearinghouse. However, a driver will need to be...
Q&A
How do I register as a Clearinghouse Assistant?
Guidance: If your employer has a USDOT Number, visit https://clearinghouse.fmcsa.dot.gov/register and register as an Employer. When prompted, enter your FMCSA Portal credentials. If you, do not have a Portal...
Q&A
What actions can CDL drivers take in the Clearinghouse?
Guidance: Drivers may:
View their own driver record electronically. Provide electronic consent to release detailed drug and alcohol program violation information to a current or...Guidance on consent form retention requirements
Q&AWhat documentation must be maintained by an employer to serve as evidence that the employer, or their designated consortium/third-party administrator (C/TPA), obtained consent for each query conducted?
...Q&A
May drivers access their own information in the Clearinghouse?
Guidance: Yes. Once a driver has registered in the Clearinghouse, he or she will be able to access his or her Clearinghouse record electronically, at no cost. This record would include any...
Guidance Q&A
How will CDL drivers be notified when information about them is added to the Clearinghouse?
Guidance: The Clearinghouse will notify the driver using the method indicated during the driver’s Clearinghouse registration—either mail or email—any...
Should a medical review officer (MRO) report a negative-dilute test result in the Clearinghouse?
Guidance: No. The only negative test result reported to the Clearinghouse is a negative return-to-duty (RTD) result, which is reported by the employer or C/TPA in...
Guidance on Clearinghouse consent requirements]
Guidance Q&AWhat is the consent process for full and limited queries?
Guidance:Section 382.703(a) states “No employer may query the Clearinghouse to determine whether a record exists for...
Guidance on combining the drivers from the subsidiaries of a parent employer into one random pool
Section § 382.305: Random testing.
Guidance Q&AQuestion 13: Is it permissible to combine the drivers from the subsidiaries of a parent employer into one pool with...