View FAQ's by Topic
We updated SAFER to clarify how information is displayed on the website. These updates include how the Company Snapshot defines the operating authority statuses in SAFER. The “NOT AUTHORIZED” message linked to the USDOT Number status resulted in misunderstandings about the statuses of entities.
The current operating authority statuses will now be correctly displayed in the Company Snapshot. Operating authority statuses are defined as the following:
Operating Authority Status
-
AUTHORIZED FOR (Passenger, Property, Household Goods [HHG]): This will list the specific operating authorities the carrier (or broker) is allowed to operate.
-
NOT AUTHORIZED: The entity does not have any operating authority and/or is not authorized to engage in interstate, for-hire operations.
-
OUT-OF-SERVICE: Carrier is under any type of out-of-service order and is not authorized to operate.
Last Updated:
Please go to FMCSA's Licensing and Insurance system and select “Carrier search” from the pull-down menu. If you do not have access to the internet, please call our toll free number: 1-800-832-5660.
Last Updated:
You can check to see if a name change or address change has been completed at http://safer.fmcsa.dot.gov
- Once in the Safer website, go to “FMCSA Searches”
- Click “Licensing & Insurance”
- Enter MC Number or USDOT Number in the appropriate box and click “search”
It may take approximately 14 days to process the request.
Last Updated:
You can determine the status of your USDOT number in these ways:
- Online: Go to the SAFER website and search by name, USDOT number or MC number
- Submit a ticket: Visit our website at: ask.fmcsa.dot.gov. Scroll to the bottom of the page and complete the required fields (and upload any documents, if applicable). You will receive a tracking number;
- Chat: Initiate a live chat with FMCSA Customer Service
- Phone: Call 800-832-5660 to speak to FMCSA Customer Service
Last Updated: