Frequently Asked Questions
Pursuant to 49 CFR 387.307(a), a surety bond "for the full limits of liability prescribed" must be in effect before FMCSA will issue property broker or household goods broker operating authority. Riders/endorsements are a permissible means of complying with the new $75,000 financial responsibility requirement, provided that a new BMC–84 form for the full limits of liability is on file with FMCSA. Source: 78 FR 54720, Sept. 5, 2013.
Last Updated : May 8, 2014
Yes, insurance companies and financial institutions will be able to use the new system to submit the required financial responsibility filings, similar to the way they are electronically filed today.
No, at no time during the verification process (online or in-person) will FMCSA or our vendor store personally identifiable information (PII) that is collected during the process.
No, FMCSA will only use the information provided for the purpose of verifying identities as part of the agency’s registration process.
FMCSA has proposed no longer assigning MC Numbers. Consistent with statutory requirements, the USDOT Number would become the sole identifier for all FMCSA registrants. Individual registrations held by a distinct employer or person would be identified by unique suffixes within FMCSA’s systems, as required by MAP-21. This change is under consideration and will be available to comment on in a Notice of Proposed Rulemaking. It will not go into effect with the first release of the new registration system.
While the tools you use to update information are changing, your history is safe. Existing L&I and FMCSA Portal records will remain available for viewing and verification. This transition is about improving where you work, not eliminating your historical records. We will communicate ahead of time when we plan to migrate the historical information into your Motus account.
Yes. Any individual, business, insurance or financial institution, blanket company (BOC-3 filer), transportation service provider, or authorized agent using the new system will need Login.gov account credentials to access the system. Executive Order (EO) 14028, Improving the Nation’s Cybersecurity, and Office of Budget Memorandum (OMB) memorandum M-22-09, Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (Federal Zero Trust Strategy), requires federal agencies to use multi-factor authentication for access to government systems. The new registration system will use Login.gov to provide this required multi-factor authentication.
No, you will not be required to use a USDOT PIN to create a company account or register in the new registration system.
Each supporting company, including transportation service providers, will be issued a new, unique filer number during company account creation that identifies all of that company’s capabilities in the new system (e.g., filing BOC-3 forms and submitting insurance filings). This will allow the company to view and manage all filings via one account when the system fully launches.
During company account creation in Motus: USDOT Registration System, blanket companies and financial responsibility filers will be able to claim their existing Licensing and Insurance (L&I) filer account to link existing L&I filings to the new company account with the new filer number. The new filer number will not be used to make filings until the new system fully launches in 2026.
Although the FMCSRs do not require the Medical Examiner to give a copy of the Medical Examination Report to the employer, the FMCSA does not prohibit employers from obtaining copies of the medical examination form (long form). Medical Examiners should have a release form signed by the driver if the employer wishes to obtain a copy of the medical examination form (long form).
Employers must comply with applicable State and Federal laws regarding the privacy and maintenance of employee medical information. For information about the provisions of the Standards for Privacy of Individually Identifiable Health Information (the Privacy Rule) that was mandated by the Health Insurance Portability & Accountability Act of 1996 (HIPAA) (Public Law 104-191), contact the U.S. Department of Health & Human Services at the HIPAA Web site of the Office of Civil Rights. Their toll-free information line is: 1-866-627-7748.
Last Updated : April 1, 2014
Registrants will be required to access the new registration system through Login.gov, removing the need for USDOT PINs. All electronic updates to company records, applications for reinstatement, applications for new registration, and requests for voluntary suspension or voluntary revocation, will be managed directly within the new system.
Motus: USDOT Registration System is part of a larger IT modernization effort that aims to eventually eliminate the FMCSA Portal and create a more centralized solution for all FMCSA regulated entities. While the FMCSA Portal will be operational upon Motus launch, registration options in the FMCSA Portal will no longer be available beginning Thursday, May 14, 2026 at 8:00 PM ET.
Beginning April 2025, FMCSA will incorporate the identity verification process within the Unified Registration System (URS). New applicants will complete the identity verification process at the end of the application process.
Starting at a later date, all existing customers will be required to go through an identity verification process when completing any update to their company records. A designated timeframe will be established for compliance by existing registrants.
Yes, third parties who apply for a new registration on behalf of a company will be required to pass the identity verification process due to the fact they are submitting an application.
While FMCSA does not have a separate vetting process for transportation service providers, all service providers will be required to create user profiles and company accounts and complete identity verification to access the new registration system. Registrants will be required to designate a service provider, and the provider must accept the designation before receiving access to any registrant’s company account. This process ensures that only authorized parties can access an entity’s company information after receiving the entity’s permission.