If the HHG mover increases the agreed price after your HHG are loaded on the truck, you are not required to pay more than 100% of the binding estimate or 110% of the non-binding estimate. However, the HHG mover may require payment at delivery for impracticable operations (as defined in the HHG mover’s tariff) not to exceed 15 percent of all other charges due at delivery. The HHG mover is required to bill any applicable charges not collected at delivery 30 days after the delivery of your goods The HHG mover is required to bill any applicable charges not collected at delivery 30 days after the delivery of your goods.

You are no longer licensed to drive a commercial motor vehicle. Your SDLA will notify you that you are no longer medically certified to operate a CMV in non-excepted interstate commerce.

You can find contact information for your state’s driver licensing agency on the USA.gov website.

For more information, click here. 

The following hazardous materials carried in these quantity amounts will require an HM Safety Permit:

• Radioactive Materials: A highway route-controlled quantity of Class 7 material, as defined in 173.403 of 49 CFR.
• Explosives: More than 25kg (55 pounds) of a Division 1.1, 1.2 or 1.3 material, or an amount of a Division 1.5 material requiring a placard under Part 172 Subpart F of 49 CFR.
• Toxic by Inhalation Materials:
  • Hazard Zone A: More that one liter (1.08 quarts) per package of a "material poisonous by inhalation," as defined in 171.8 of 49 CFR, that meets the criteria for "hazard zone A," as specified in 173.116(a) or 173.133(a) of 49 CFR
  • Hazard Zone B: A "material poisonous by inhalation," as defined in 171.8 of this title, that meets the criteria for "hazard zone B," as specified in 173.116(a) or 173.133(a) of 49 CFR in a bulk packaging (capacity greater than 450 L [119 gallons])
  • Hazard Zone C & D: A "material poisonous by inhalation," as defined in 171.8 of this title, that meets the criteria for "hazard zone C," or "hazard zone D," as specified in 173.116(a) of this title, in a packaging having a capacity equal to or greater than 13,248 L (3,500 gallons)
    • Due to Anhydrous Ammonia (ammonia, anhydrous) having both international and domestic entries in the Hazardous Materials Table (HMT)(See 49 CFR § 172.101), considerations must be made in order to determine the need for a Hazardous Materials Safety Permit (HMSP):
      • For Anhydrous Ammonia in “domestic transportation” (See 49 CFR § 171.8)  and described as UN1005 ammonia, anhydrous 2.2 Inhalation Hazard, an HMSP is not required.
      • For Anhydrous Ammonia described as UN1005, ammonia, anhydrous 2.3 Poison Inhalation Hazard or Toxic Inhalation Hazard, Zone D, and when transported in a packaging having a capacity greater than 13,248 L (3,500 gallons), an HMSP is required.  In these instances, Anhydrous Ammonia meets the definition of a Material that is Poison-By-Inhalation or Toxic-By-Inhalation as defined in 49 CFR § 171.8 and meets the criteria for a hazard zone D as specified in 49 CFR § 173.116(a).
• Methane: A shipment of compressed or refrigerated liquefied methane or liquefied natural gas or other liquefied gas with a methane content of at least 85% in a bulk packaging having a capacity equal to or greater than 13,248 L (3,500 gallons) for liquids or gases.

Last Updated : August 29, 2017

FMCSA strongly recommends customers to complete the identity verification process on their browser. If you need assistance while attempting to complete the verification process, you may contact the FMCSA Contact Center online by submitting a ticket or calling 1-800-832-5660. 

For customers who are unable to verify their identity using digital means, customers may visit an enrollment center and complete the identity verification in-person with the assistance of an agent. Reach out to the Enrollment Center hotline for more information (1-833-832-5530) or visit FMCSA IDEMIA Enrollment Centers site.  

You should file a complaint online or call 1-888-DOT-SAFT (1-888-368-7238). You may also contact your State Attorney General office or appropriate enforcement agency in your state.

If the safety fitness of a carrier subject to a comprehensive investigation based on SMS scoring is determined to be satisfactory, but the carrier’s SMS scores continue to exceed intervention thresholds for either the HM BASIC or any two BASICs besides the HM BASIC for the preceding two consecutive months, the carrier may stay on the enhanced oversight list with a note in the company record stating the date and outcome of the comprehensive review, and a note that the carrier will not undergo another comprehensive review for a period of 24 months due to an enhanced oversight condition, but may be re-selected for other, serious conditions.  Also, the carrier could be subject to a focused review if their scores do not fall below the intervention thresholds during that time frame.

Last Updated : July 29, 2015

If the original Medical Examiner is not available, the physician or Medical Examiner in the office may sign the replacement certificate. The advisory criteria states that the original may be copied and given to the driver. Some physicians may require the driver to undergo a new physical examination.

Last Updated : April 1, 2014

If there are violations on your record that you believe should go to another entity, you may challenge the data by going to our DataQs web site.

Last Updated : December 2, 2019

You must provide the following information to submit a hostage complaint:

• Written estimate
• Bill of lading
• Receipt of completed or offered payment
• Documentation of a moving company’s refusal to deliver goods or provide the location of goods after payment
• Amount requested from the moving company to deliver the goods

You may submit your complaint under a different category, if you cannot provide the required information. If none of the categories apply, please submit your complaint by phone at 1-888-DOT-SAFT (1-888-368-7238).

Medical Examiners who perform FMCSA medical examinations should understand: (1) Specific physical and mental demands associated with operating a CMV, (2) Physical qualification standards specified by 49 CFR 391.41 (b) (1-13), (3) FMCSA advisory criteria and other criteria prepared by the FMCSA, and (4) FMCSA medical guidelines to assess the CMV driver’s medical condition.

Last Updated : April 1, 2014

Written Estimates for Interstate Moves

Your mover must provide you a written estimate of all charges, including transportation, accessorial, and advance charges. Your mover's "rate quote" is not an estimate. Be sure the estimate is based on actual or virtual inspection of your household goods.

Binding Estimates for Interstate Moves

A binding estimate guarantees that you do not have to pay more than the estimated amount at the time of delivery. However, if you include additional items and services to your shipment, or there are unforeseen circumstances such as stairs, elevators or required parking permits, in this case the mover must prepare a new binding estimate to include all services and items to be transported.  You are required to pay 100 percent of the binding estimate at the time of delivery.

Non-Binding Estimates

A non-binding estimate helps you determine the cost of your move, but it is not a guarantee of your final costs. It should be reasonably accurate and include what your final charges will be based upon such as the actual weight of your shipment, the services provided, and the mover’s published tariff.

Under a nonbinding estimate, the moving company cannot require you to pay more than 110 percent of the non-binding estimate at the time of delivery. Learn more by reading  Your Rights and Responsibilities When You Move booklet.

The company account is an account established by a business or organization to access and manage its information within Motus. When Motus launches for all users in 2026, motor carriers, brokers, and other entities will be required to enter business information and complete business verification to create a company account. The company account will enable authorized users to perform administrative and operational functions, such as managing user access, maintaining company information, applying for and managing registrations, and/or submitting required filings. During the early limited access period beginning December 2025, only supporting companies should create company accounts in Motus.

A pilot program collects specific data to evaluate alternatives to the regulations or innovative approaches to safety while ensuring that the safety performance goals of the regulations are satisfied.

In a pilot program, temporary regulatory relief from one or more FMCSR is given to a person or class of persons subject to the regulations or to a person or class of persons who intend to engage in an activity that would be subject to the regulations.

The number of participants in the pilot program must be large enough to ensure statistically valid findings. 381.400
NOTE: FMCSA is not conducting medical pilot programs at the time.

Last Updated : April 1, 2014

The entity’s physical address or PPOB is the designated central location where the company is engaged in business operations.  Normally, this is where officials routinely report to work, and where safety records and/or business records are regularly maintained.  

The entity must make safety records available for inspection at this location within 48 hours upon FMCSA’s request.  

Private motor carrier of passengers (business) means a private motor carrier engaged in the interstate transportation of passengers which is provided in the furtherance of a commercial enterprise and is not available to the public at large. 

For example, this would include a company transporting its own employees between job sites, but not selling seats to anyone else.  

Private motor carrier of passengers (non-business) means private motor carrier involved in the interstate transportation of passengers that does not otherwise meet the definition of a private motor carrier of passengers (business). (49 CFR 390.5)

For example, this would include a place of worship transporting people to services or other events, not for a profit.

A private motor carrier transports its own cargo, usually as a part of a business that produces, uses, sells and/or buys the cargo that is being hauled. A private motor carrier transports its own goods and is required to have a USDOT number but does not need operating authority (MC number).

A satisfactory ETT requires exercising to a workload capacity of at least six METS (through Bruce Stage II or equivalent) attaining a heart rate of >85% of predicted maximum (unless on beta blockers), a rise in SBP>20mmHg without angina, and having no significant ST segment depression or elevation.
Stress radionuclide or exercise echocardiogram should be performed for symptomatic individuals, individuals with an abnormal resting electrocardiogram, or individuals who fail to meet the ETT requirements.

Last Updated : April 1, 2014

The user profile is a collection of information associated with each individual user. Each user will only need one user profile to access multiple company accounts in Motus, if applicable. To create a user profile, you will either sign in with an existing Login.gov account or create a new Login.gov account (only one Login.gov account is required), enter your information, and complete identity verification. For more information on the identity verification process, please visit our identity verification page. Note that sub-account holders should wait to receive an invitation from a company’s main account holder before creating a user profile in Motus. During the early limited access period beginning December 2025, only supporting company personnel should create user profiles in Motus.

A waiver is temporary regulatory relief from one or more of the FMCSRs given to a person subject to the regulations, or a person who intends to engage in an activity that would be subject to the regulations. A waiver provides the person with relief from the regulation for up to three months. 49 CFR 391.64 provides waivers to CMV drivers who were in the initial vision and insulin programs in the early 1990's.

An exemption is a temporary regulatory relief from one of more of the FMCSRs given to a person or class of persons subject to the regulations, or who intend to engage in an activity that would make them subject to the regulation. An exemption provides the person or class of persons with relief from the regulations for up to two years, but may be renewed.

Last Updated : April 1, 2014

As defined in 49 CFR 390.5, a “covered farm vehicle” (CFV):

• Travels in the State in which the vehicle is registered or in another State,
• Is operated by an owner or operator of a farm or ranch, or by a family member or employee of the owner or operator
• Transports agricultural commodities, livestock, machinery or supplies to or from a farm or ranch
• Has a license plate or some other means specified by the State that identifies it as a farm vehicle
• Is not used in for-hire motor carrier operations (but for-hire operations do not include use of a vehicle owned and operated by a tenant farmer to transport the landlord’s portion of the crops under a crop-share agreement)
• [From § 390.39] Is not transporting hazardous materials that require placarding, and either of the following:
  • Has a GVW or GVWR (whichever is greater) of 26,001 or less, in which case the CFV exemptions in § 390.39 apply anywhere in the United States
  • Has a GVW or GVWR (whichever is greater) of more than 26,001 pounds and travels within the State where it is registered or, if traveling out of the State where it is registered, stays within a 150 air miles of the owner or operator’s farm or ranch

Last Updated : May 8, 2014