When you book your move, make sure to ask the company whether they are an actual moving company or a broker. A moving broker is not the same thing as a mover.

A moving company owns trucks and has staff that handles your move directly. Interstate movers must be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a U.S. DOT number. A moving broker is an entity that arranges for the transportation of your goods, hiring an actual moving company to do the physical move. Moving brokers are sales teams that book your move and sell it to a moving company.