An FMCSA registered moving company is different from an FMCSA authorized moving company. A company may be registered but not authorized to move household goods. Interstate moving companies and brokers must be registered with the federal government and have a U.S. Department of Transportation (DOT) number. Consumers can use the online search tool to check the movers database to confirm their mover is registered, has insurance, is authorized to transport household goods or has received complaints.

Moving services brokers do not receive an “authorized” designation from FMCSA. Brokers arrange the transportation of a customers’ personal household possessions. Brokers do not have trucks nor do they assume responsibility nor take possession of your household goods. Brokers are an intermediary between customers and carriers.

Consumers should also take additional steps when hiring a mover such as checking online reviews and contacting the Better Business Bureau before hiring a mover is authorized by FMCSA to transport Household Goods.