A process agent is a representative upon whom court papers may be served in any proceeding brought against a motor carrier, broker, or freight forwarder. When all Unified Registration System (URS) provisions are implemented, every motor carrier (of property or passengers) shall make a designation for each State in which it is authorized to operate and for each State traversed during such operations. Before that time, only for-hire carriers are required to designate a process agent. Brokers are required to list process agents in each state in which they have an office and in which they write contracts.

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