Please open a ticket requesting that your password be reset. Include your name, the company name, the account filer name, and phone number. 

Carriers who transport exempt commodities under part 387, subpart A are still required to maintain proof of financial responsibility on a designated form, the MCS-90, under 387.7(d), but the form is not required to be filed with FMCSA. Pursuant to 387.9, a for-hire property carrier is required to maintain a minimum level of $750,000. The only other reason you could be exempt from the minimum financial responsibility requirement is if you are not operating Commercial Motor Vehicles (i.e., your vehicles are less than 10,001 lbs.). Otherwise, you should have the appropriate documentation of financial responsibility.

Household goods carriers and freight forwarders of household goods are required to have cargo insurance. For the minimum levels of financial responsibility required for each type of motor carrier, please see 49 CFR 387.9.  

If the amount of insurance on file with FMCSA needs to be raised or lowered, please create a ticket. Include the following information (preferably on company letterhead):

    USDOT#
    MC#
    Name of company
    Request to raise or lower the insurance, and the desired amount
    Signature of the requestor

Once that change has been requested, FMCSA insurance specialists will process it in our systems, provided that it reflects the amount of insurance you are required to have on file based on your type of operation.

For more information about FMCSA insurance requirements, click here.

Insurance companies that wish to file insurance (BMC-91, 91X, 34 and 84) online need to set up a filer account with FMCSA. There is a $10 fee for each filing filed with FMCSA.

Please send us a filer account request letter on company letterhead with the following information:

• Indicate the insurance type(s) to be filed (BIPD, Cargo, Surety Bond or Trust Fund coverage)
• Home office address of the insurance company
• Billing address (if different from the home office address)
• Name of a contact person with that insurance company
• Contact person's telephone and fax numbers
• Contact person's billing telephone and fax number (if different than above)
• Copy of the insurance company's state license
• E-mail address of the contact person (if available)
• Preferred user name for the account (if any)
• Employer Identification Number (EIN) issued by the Internal Revenue Service
  • Please provide the EIN in this format: XX-XXXXXXX

Please note that filer accounts are only available for the insurers, NOT for insurance agents. 

Submit your request online by creating a ticket.

Carriers and other regulated entities should NOT submit insurance certificates directly to FMCSA. They should request that their insurance company submit the insurance filings online. Please contact your insurance company directly to make these arrangements. 

A broker must maintain a surety bond or a trust fund agreement in the amount of $75,000 to comply with FMCSA’s financial security requirements.

For more information about insurance requirements and filings, click here.

All insurance companies can contact e-mail the FMCSA Insurance Division at mc-ecc.comments@dot.gov.

No, a broker assumes no responsibility for the shipment and does not touch the shipment. A claim must be filed with the appropriate motor carrier, which usually would be the delivering carrier or the carrier causing the loss. Brokers may, however, assist shippers in filing claims with the motor carrier on the shipper’s behalf.