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What should I do if my household goods mover won't deliver my items?

Question:
What should I do if my household goods mover won't deliver my items?
Answer:

If you have paid the mover 110% of the non-binding estimate or 100% of the binding estimate and the mover fails to deliver your goods, they have violated the Federal regulations for the protection of household good shippers. You should file a complaint online or call 1-888-DOT-SAFT (1-888-368-7238).

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