Research Project

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Compliance and Safety Impact of Household Goods (HHG) Motor Carriers


To improve enforcement targeting of the household goods (HHG) motor carrier population.


This study will examine the compliance and safety rates of the HHG motor carrier population, consisting of both carriers and brokers, with the goal of improving enforcement targeting. Information can be gathered using roadside inspection and crash data, data from Moving Fraud Task Force operations, hostage shipment compliant data from the National Consumer Compliant Database (NCCDB), data from the Top 100 HHG Carriers List, and data from other applicable sources.


Project tasks include:
  • Examine OP-1 and MCS-150 filings to compile a listing of HHG carriers and brokers connected by principal owners. The OP-1 is a series of forms used to apply for operating authority. Motor carriers and brokers must apply for operating authority to conduct interstate operations.
  • Examine locales with the highest propensity for substantiated hostage load complaints and enforcement actions.
  • Examine the number of carriers that have poor Safety Measurement System (SMS) driver and Behavior Analysis and Safety Improvement Category (BASIC) percentiles, in addition to HHG complaints.
  • Research the number of HHG motor carriers that rented a CMV.
  • Research the number of complaints in the NCCDB that show deceptive practices by the agent of an HHG motor carrier.


A report that examines the compliance and safety position of the HHG motor carrier population and improvement of the Top 100 HHG Carriers List, as well as identification of the most effective means of intervening with targeted carriers.


Oct/Nov 2016: Kick-off meeting


FY 2016: $200,000

Current Status:

Active—Project awarded.

Project Manager:

For more information, contact Nicole Michel of the Research Division at (202) 366-4354 or


John A. Volpe National Transportation Systems Center
Updated: Thursday, January 5, 2017
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