As FMCSA introduces Multi-Factor Authentication (MFA) to its systems, all users with credentials for any FMCSA system will be required to transition to a Login.gov account in lieu of their current credentials to access FMCSA systems.

Please follow the step-by-step directions, which can be found on the FMCSA website, to establish your account.

As of January 1, 2024, users will be required to use Login.gov to access their FMCSA Portal account.  Username and Password will no longer be available. If you don't have a Login.gov account yet, you must set up an account using your FMCSA Portal account email address in order to link the accounts.

Multi-Factor Authentication (MFA) is a method to verify your identity requiring two or more pieces of evidence (factors). These factors can be something you know (like a password), something you have (like an access card) or something you are (like facial recognition or fingerprint). 

The entity’s physical address or PPOB is the designated central location where the company is engaged in business operations.  Normally, this is where officials routinely report to work, and where safety records and/or business records are regularly maintained.  

The entity must make safety records available for inspection at this location within 48 hours upon FMCSA’s request.  

You cannot designate as your PPOB any location where your entity is not actively engaged in business operations. FMCSA will not accept a P.O. Box, a private mailbox, post office box centers that hold mail or packages for pickup, or other location with no legal or functional relationship to the applicant’s business including process agents. 

When submitting FMCSA Registration forms, all required fields must be complete and required supporting documentation must be attached.  Incomplete applications are returned to the applicant and must be resubmitted, which delays the process. 

Note: Each form is prefaced with detailed instructions to assist filling out the form.  

7 reasons your MCS-150 may be incomplete and not processed: 

• Sending expired forms 
  Ensure you have the latest version. The expiration date is located at the top right of each page of the form.  The current FMCSA Registration forms are here. 

• Acceptable form of ID not submitted  
  With exception of New Applications, a Driver’s License of the individual signing the form must be submitted (and must match a company officer listed on Line 30). An MCS-150 form to request updates cannot be processed until the proper Driver’s License is submitted and verified. 

• Section 1 – Legal Business Name  
  The name must match the company name on record unless you are requesting a Name Change.  In that case, Articles of Incorporation or Amendment are required. If your company has Operating Authority, an Operating Authority Name Change request is required. 

• Section 22 and 23 must correspond (Interstate + Authorized For-Hire) 
  If Interstate and Authorized For-Hire are selected but the company does not currently have an Operating Authority, the form cannot be accepted. You must either apply for Operating Authority or make the appropriate selection on the MCS-150 and resubmit the form. 

• Section 24 and 25 must correspond (Motor Vehicles, Driveaway/Towaway and Class 9/Carried/Non-Bulk)  

If Motor Vehicles or Driveaway/Towaway is selected on line 24, Class 9, Carried, and Non-bulk must be checked on line 25 (for miscellaneous hazardous material like flammable liquids). 

• Section 31 - Company Officer Signature (i.e., owner, president, partner) 
  A signature is required and must match a company officer listed on line 30  

• Section 31 - Filing Date  

If you update your MCS-150 online, the system will be updated as of that date.  If you send a paper MCS-150 on the same date or earlier, it cannot be processed. Ensure the date on your MCS-150 is greater than the last online update

An application for operating authority is Dismissed if the applicant fails to provide evidence of financial responsibility (proof of insurance) and a designation of process agent Form BOC-3 approximately 90 days from the date of filing of the application. 

A dismissal is the equivalent of a rejection, and you have two options to proceed:  

1. Submit an Appeal: If you have evidence that insurance was filed on time and the dismissal was made in error, you can choose to submit an appeal. Make sure to provide the necessary documentation to support your appeal. 

2. File a New Application: You can file a new application for operating authority. You have the option to apply online or by sending the corresponding OP series form as applicable. Additionally, you will need to pay the appropriate fee of $300 per type of operating authority requested. Applications following a rejection/dismissal must be filed under the same USDOT and MC/FF numbers.   

Important Note:  Any subsequent applications following a rejection or dismissal cannot be filed via the Unified Registration System.  

A process agent is a legal representative upon whom court papers may be served in any proceeding brought against a motor carrier, broker, or freight forwarder. Every motor carrier (of property or passengers) shall make a designation for each state in which it is authorized to operate and for each state traversed during such operations (using Form BOC-3). Brokers are required to list process agents in each state in which they have an office and in which they write contracts. Many commercial firms will arrange process agents in any state for a fee.

Carriers who operate exclusively in either Alaska or Hawaii need only designate a process agent in that state.

Mexican carriers operating in the Commercial Zone need only designate a process agent in the states they will be operating in.

A list of process agents can be found in the instruction packet accompanying an application or on our website.

For questions regarding transportation of hazardous materials, cylinders, scuba tanks, etc., please contact the The Pipeline and Hazardous Materials Safety Administration (PHMSA). 

• Website: Pipeline and Hazardous Materials Safety Administration (PHMSA)
• Toll-free Number: 1-800-HMR-4922 (1-800-467-4922)
• Alternative Phone Number: 202-366-4488.

For the PHMSA regional offices, the site is: Offices | PHMSA (dot.gov)

For Hazmat Regulations and Interpretations, the site is: Regulations and Compliance | PHMSA (dot.gov)

To access HAZMAT regulations and interpretations, please see 49 CFR 171-185. (Note: This link is to the Electronic Code of Federal Regulations (e-cfr).

Carriers who transport exempt commodities under part 387, subpart A are still required to maintain proof of financial responsibility on a designated form, the MCS-90, under 387.7(d), but the form is not required to be filed with FMCSA. Pursuant to 387.9, a for-hire property carrier is required to maintain a minimum level of $750,000. The only other reason you could be exempt from the minimum financial responsibility requirement is if you are not operating Commercial Motor Vehicles (i.e., your vehicles are less than 10,001 lbs.). Otherwise, you should have the appropriate documentation of financial responsibility.

Private motor carrier of passengers (business) means a private motor carrier engaged in the interstate transportation of passengers which is provided in the furtherance of a commercial enterprise and is not available to the public at large. 

For example, this would include a company transporting its own employees between job sites, but not selling seats to anyone else.  

Private motor carrier of passengers (non-business) means private motor carrier involved in the interstate transportation of passengers that does not otherwise meet the definition of a private motor carrier of passengers (business). (49 CFR 390.5)

For example, this would include a place of worship transporting people to services or other events, not for a profit.

To change the Entity type on your registration:

1. Complete an MCS-150 form ensuring that all applicable items are filled out. To avoid delays:
   1. Section 24: If you select Motor Vehicles and/or Drive Away/Towaway, you must select “Class 9” in section 25. Also, in section 25, C (Carried) and N (Non-bulk) must be checked.
   2. Section 30 and 31 must be filled out
2. Select "Biennial Update or Changes" as the "Reason for Filing" on the top of the form.
3. In the blank space at the top of the form, indicate the Entity type you need (i.e., Change Entity type to Motor Carrier)
4. Upload the form through our website at ask.fmcsa.dot.gov/ (scroll to the bottom of hte page, complete the required fields, and upload your documents), you wil receive a confirmation number by email; or via fax to 202-366-3477. 

A company’s Entity type is the term used to describe the company’s operations. When filling out your application for a USDOT Number (and Operating Authority-OA), you will be answering questions that directly impact your Entity type: Carrier, Broker, Freight Forwarder, Cargo Tank, Intermodal Equipment Provider (IEP). For additional information on this topic, check our How To Identify Entity Types video.

Note: Entity type is not the same as Operating Authority (OA) type; however, the entity type will have to correspond to your OA type. To change your type of OA, please review the information on this page.

Yes. Beginning November 1, 2013, FMCSA is issuing a warning letter by mail to the address on file at least 30 days in advance of a biennial update deadline.

If a for-hire carrier, broker, freight forwarder or other regulated entity applies for the wrong type of operating authority, or changes the type of business they do, they may need to request a change of operating authority type.

If the original application is still pending, the entity can request the change with no additional fee. If the application has already been granted, the entity would need to pay an additional $300 fee to apply for a new authority.

Please submit your request containing the following information by uploading the documents via the ASK website (scroll to the bottom of the page, complete the required fields, and upload your documents), you will receive a confirmation number by email; or via fax to 202-366-3477

• The OP-series form appropriate to the new authority you are requesting:
  • OP-1 forms if requesting change to carrier, broker or household goods carrier authority
  • OP-1(FF) form if requesting change to freight forwarder authority
  • OP-1(P) form if requesting change to passenger authority
• A letter or email with a statement describing the change you are requesting (from household goods carrier to motor carrier, or freight forwarder to motor carrier, for example)
• The signature of the person requesting the change (must be from the applicant who signed the original application or the authorized representative listed on the application.  If the person requesting the change is the authorized representative listed in MCMIS but is not listed on the application, then a written statement from owner/applicant will be needed confirming that person's authorization to request the change on behalf of the carrier before the change can be made and the representative section is updated in L&I)
• Current MC/DOT/FF numbers if available
• Updated MCS-150 form

Your form will be reviewed and processed by FMCSA. More information on applying for operating authority can be found on our "Get Authority to Operate" web page.

Either the applicant or process agent, on behalf of the applicant, can file Form BOC-3 (Designation of Process Agents) with the FMCSA. Only one completed form may be on file. It must include all states for which agency designations are required. One copy must be retained by the carrier or broker at its principal place of business.

For more information on filing form BOC-3 with the FMCSA, click here.

You can check to see if a name change or address change has been completed at http://safer.fmcsa.dot.gov

• Once in the Safer website, go to “FMCSA Searches”
• Click “Licensing & Insurance”
• Enter MC Number or USDOT Number in the appropriate box and click “search”

It may take approximately 14 days to process the request.

Starting on January 30, 2012, when you:

• Apply for a CDL
• Renew a CDL
• Apply for a higher class of CDL
• Apply for a new endorsement on a CDL
• Transfer a CDL from another State

You will be required to self-certify to a single type of commercial operation on your driver license application form. Based on that self-certification, you may need to provide your SDLA with a current medical examiner’s certificate and show any variance you may have to obtain or keep your CDL. Source: 76 FR 70661

The most efficient way to request and track a review of Federal and State crash or inspection data is using the DataQs system, which automatically forwards your Request for Data Review (RDR) to the appropriate office for resolution and collects updates and responses for current requests.

Please note: Entities that are registered in MCMIS (for examples, interstate motor carriers, brokers, freight forwarders, IEPs, etc.) must log in to the FMCSA Portal to request access to DataQs. If you don't already have a Portal account, you can learn how to set one up by clicking here. Once you have a Portal account, then you can request DataQs access.

If you aren't a registered entity in MCMIS, click here.

An Intermodal Equipment Provider (IEP) is a person or entity that makes intermodal equipment available to motor carriers for interchange.  Additional information and responsibilities are identified in 49 CFR section 390.40 of Subpart C.  

The term “intermodal equipment” refers to trailing equipment (mainly Intermodal containers, chassis but can also include trailers) used in the transportation of cargo by highway in interstate commerce.

An example of an IEP is someone who provides a container chassis to move containers when they come off either a ship or rail. An IEP may provide a chassis which will move the container to a motor carrier or provide the chassis for the intermodal movement.

To register with FMCSA as an IEP, go to the Unified Registration System (URS).

Note: If you are transporting intermodal equipment, it does not mean you would register as an IEP. In this case your entity type would be motor carrier.

To learn about other entity types, check out our How To Identify Entity Types video.