As FMCSA introduces Multi-Factor Authentication (MFA) to its systems, all users with credentials for any FMCSA system will be required to transition to a Login.gov account in lieu of their current credentials to access FMCSA systems.

Please follow the step-by-step directions, which can be found on the FMCSA website, to establish your account.

As of January 1, 2024, users will be required to use Login.gov to access their FMCSA Portal account.  Username and Password will no longer be available. If you don't have a Login.gov account yet, you must set up an account using your FMCSA Portal account email address in order to link the accounts.

Multi-Factor Authentication (MFA) is a method to verify your identity requiring two or more pieces of evidence (factors). These factors can be something you know (like a password), something you have (like an access card) or something you are (like facial recognition or fingerprint). 

The entity’s physical address or PPOB is the designated central location where the company is engaged in business operations.  Normally, this is where officials routinely report to work, and where safety records and/or business records are regularly maintained.  

The entity must make safety records available for inspection at this location within 48 hours upon FMCSA’s request.  

You cannot designate as your PPOB any location where your entity is not actively engaged in business operations. FMCSA will not accept a P.O. Box, a private mailbox, post office box centers that hold mail or packages for pickup, or other location with no legal or functional relationship to the applicant’s business including process agents. 

When submitting FMCSA Registration forms, all required fields must be complete and required supporting documentation must be attached.  Incomplete applications are returned to the applicant and must be resubmitted, which delays the process. 

Note: Each form is prefaced with detailed instructions to assist filling out the form.  

7 reasons your MCS-150 may be incomplete and not processed: 

• Sending expired forms 
  Ensure you have the latest version. The expiration date is located at the top right of each page of the form.  The current FMCSA Registration forms are here. 

• Acceptable form of ID not submitted  
  With exception of New Applications, a Driver’s License of the individual signing the form must be submitted (and must match a company officer listed on Line 30). An MCS-150 form to request updates cannot be processed until the proper Driver’s License is submitted and verified. 

• Section 1 – Legal Business Name  
  The name must match the company name on record unless you are requesting a Name Change.  In that case, Articles of Incorporation or Amendment are required. If your company has Operating Authority, an Operating Authority Name Change request is required. 

• Section 22 and 23 must correspond (Interstate + Authorized For-Hire) 
  If Interstate and Authorized For-Hire are selected but the company does not currently have an Operating Authority, the form cannot be accepted. You must either apply for Operating Authority or make the appropriate selection on the MCS-150 and resubmit the form. 

• Section 24 and 25 must correspond (Motor Vehicles, Driveaway/Towaway and Class 9/Carried/Non-Bulk)  

If Motor Vehicles or Driveaway/Towaway is selected on line 24, Class 9, Carried, and Non-bulk must be checked on line 25 (for miscellaneous hazardous material like flammable liquids). 

• Section 31 - Company Officer Signature (i.e., owner, president, partner) 
  A signature is required and must match a company officer listed on line 30  

• Section 31 - Filing Date  

If you update your MCS-150 online, the system will be updated as of that date.  If you send a paper MCS-150 on the same date or earlier, it cannot be processed. Ensure the date on your MCS-150 is greater than the last online update

An application for operating authority is Dismissed if the applicant fails to provide evidence of financial responsibility (proof of insurance) and a designation of process agent Form BOC-3 approximately 90 days from the date of filing of the application. 

A dismissal is the equivalent of a rejection, and you have two options to proceed:  

1. Submit an Appeal: If you have evidence that insurance was filed on time and the dismissal was made in error, you can choose to submit an appeal. Make sure to provide the necessary documentation to support your appeal. 

2. File a New Application: You can file a new application for operating authority. You have the option to apply online or by sending the corresponding OP series form as applicable. Additionally, you will need to pay the appropriate fee of $300 per type of operating authority requested. Applications following a rejection/dismissal must be filed under the same USDOT and MC/FF numbers.   

Important Note:  Any subsequent applications following a rejection or dismissal cannot be filed via the Unified Registration System.  

For questions regarding transportation of hazardous materials, cylinders, scuba tanks, etc., please contact the The Pipeline and Hazardous Materials Safety Administration (PHMSA). 

• Website: Pipeline and Hazardous Materials Safety Administration (PHMSA)
• Toll-free Number: 1-800-HMR-4922 (1-800-467-4922)
• Alternative Phone Number: 202-366-4488.

For the PHMSA regional offices, the site is: Offices | PHMSA (dot.gov)

For Hazmat Regulations and Interpretations, the site is: Regulations and Compliance | PHMSA (dot.gov)

To access HAZMAT regulations and interpretations, please see 49 CFR 171-185. (Note: This link is to the Electronic Code of Federal Regulations (e-cfr).

A process agent is a legal representative upon whom court papers may be served in any proceeding brought against a motor carrier, broker, or freight forwarder. Every motor carrier (of property or passengers) shall make a designation for each state in which it is authorized to operate and for each state traversed during such operations (using Form BOC-3). Brokers are required to list process agents in each state in which they have an office and in which they write contracts. Many commercial firms will arrange process agents in any state for a fee.

Carriers who operate exclusively in either Alaska or Hawaii need only designate a process agent in that state.

Mexican carriers operating in the Commercial Zone need only designate a process agent in the states they will be operating in.

A list of process agents can be found in the instruction packet accompanying an application or on our website.

A broker or freight forwarder who knowingly engages in interstate brokerage or freight forwarding operations without the required operating authority is liable to the United States for a civil penalty not to exceed $10,000 and can be liable to any injured third party for all valid claims regardless of the amount (49 U.S.C. 14916(c)). The penalties and liability to injured parties apply jointly and severally to all corporations or partnerships involved in the transportation and individually to all officers, directors, and principals of these business forms (49 U.S.C. 14916(d)). Under 49 U.S.C. 14901(d)(3), a broker of household goods (HHG) who engages in interstate operations without the required operating authority is liable to the United States for a civil penalty of not less than $25,000 for each violation. Source: 78 FR 54720.

To report such a violation, click here to contact the National Consumer Complaint Database.

An exempt for-hire motor carrier transports exempt (unregulated) property owned by others for compensation. The exempt commodities usually include unprocessed or unmanufactured goods, fruits and vegetables, and other items of little or no value. 

For a partial listing of exempt and non-exempt commodities, please refer to Administrative Ruling 119.

For information about who needs an MC number, click here.

If you are a motor carrier based in Mexico and plan to operate beyond the commercial zone in the United States, you must register with FMCSA by completing the appropriate forms: MCS-150, OP-1MX and BOC-3 Forms.

To download the forms, click here. 

Please note the online FMCSA registration process is not available for these type of operations at this time. 

More guidance for Mexican carriers is here.

After a new entrant satisfies all applicable preoperational requirements, it will be subject to the new entrant safety monitoring procedures for a period of 18 months. During this 18-month period:

• The new entrant’s roadside safety performance will be closely monitored to ensure the new entrant has basic safety management controls that are operating effectively
• A safety audit will be conducted on the new entrant, once it has been in operation for enough time to have sufficient records to allow the agency to evaluate the adequacy of its basic safety management controls
• Failure to demonstrate basic safety management controls may result in the carrier having its new entrant registration revoked

Insurance companies that wish to file insurance (BMC-91, 91X, 34 and 84) online need to set up a filer account with FMCSA. There is a $10 fee for each filing filed with FMCSA.

Please send us a filer account request letter on company letterhead with the following information:

• Indicate the insurance type(s) to be filed (BIPD, Cargo, Surety Bond or Trust Fund coverage)
• Home office address of the insurance company
• Billing address (if different from the home office address)
• Name of a contact person with that insurance company
• Contact person's telephone and fax numbers
• Contact person's billing telephone and fax number (if different than above)
• Copy of the insurance company's state license
• E-mail address of the contact person (if available)
• Preferred user name for the account (if any)
• Employer Identification Number (EIN) issued by the Internal Revenue Service
  • Please provide the EIN in this format: XX-XXXXXXX

Please note that filer accounts are only available for the insurers, NOT for insurance agents. 

Submit your request online by creating a ticket.

The Unified Registration System (URS) is a new electronic on-line registration system that will streamline and simplify the Federal Motor Carrier Safety Administration's (FMCSA) registration process and serve as a clearinghouse and depository of information on all entities regulated by the Agency, including motor carriers, brokers, freight forwarders, intermodal equipment providers (IEPs), hazardous materials safety permit (HMSP) applicants/holders, and cargo tank manufacturing and repair facilities. The URS will combine multiple registration processes, information technology systems and forms into a single, electronic online registration process.

Note: The initial phase of URS affected only new registrants (Dec. 12, 2015). Later phases  will affect all regulated entities.

For more information, please see the October 21, 2015 Federal Register Notice.

On January 17, 2017, FMCSA published a Federal Register notice suspending the January 14 and April 14, 2017 URS effectiveness dates.

We updated SAFER to clarify how information is displayed on the website. These updates include how the Company Snapshot defines the operating authority statuses in SAFER. The “NOT AUTHORIZED” message linked to the USDOT Number status resulted in misunderstandings about the statuses of entities. 

 The current operating authority statuses will now be correctly displayed in the Company Snapshot. Operating authority statuses are defined as the following: 

 Operating Authority Status 

•  AUTHORIZED FOR (Passenger, Property, Household Goods [HHG]): This will list the specific operating authorities the carrier (or broker) is allowed to operate. 

• NOT AUTHORIZED: The entity does not have any operating authority and/or is not authorized to engage in interstate, for-hire operations. 

• OUT-OF-SERVICE: Carrier is under any type of out-of-service order and is not authorized to operate. 

To update the company’s Legal/DBA name or phone number associated with your USDOT Number record, you can use one of the following options. Updating your USDOT Number record is free of charge. 

Option 1: Online Update

Complete the process online using your USDOT PIN. You can find detailed instructions for the online process attached to this FAQ.

Option 2: Submit a Form

Download the appropriate MCS-150 form: MCS-150 (Motor Carriers), MCS-150B (Motor Carriers with HazMat Permit), or MCS-150C (Intermodal Equipment Providers). Once completed and signed, submit the form using one of the options below:

• Submit a ticket through our website at ask.fmcsa.dot.gov (scroll to the bottom of the page, complete the required fields, and upload your documents). This is the fastest option, and you will receive a confirmation number by email.
• Fax the form to 202-366-3477 or 606-330-3802.
• Mail the form using the instructions provided on the form. Please note that this option may result in a delay in processing, and we recommend using one of the first two options.

In some cases, a legal name change, ownership change, or change in form of business may require a new USDOT number. For more information on this, click here.

Please note that if you change the name associated with your USDOT number, it will not automatically update your MC number. You will need to go through the MC number name change procedure separately. However, if you change the name associated with your MC number, it will also be updated for your USDOT number. There is a $14 fee for an MC number name change.

Please send your CAP to the appropriate FMCSA Office:

Western: AK, American Samoa, AZ, CA, CO, Guam, HI, ID, , MT, ND, NM, NV, OR, SD, TX, UT, WA, WY, Northern Mariana Is.

E-mail: WSCCAP@dot.gov      
Phone: 303-407-2347
Fax: 877-547-0383

Midwestern: IA, IL, IN, KS, MI, MN, MO, NE, OH, WI
E-mail: MSCCAP@dot.gov  
Phone: 708-283-3564
Fax: 877-547-0381

Southern: AL, AR, FL, GA, KY, LA, MS, NC, OK, SC, TN
E-mail: SSCCAP@dot.gov 
Phone: 404-327-7351
Fax: 877-547-0380

Eastern: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, PR, RI, VA, VI, VT, WV
E-mail: ESCCAP@dot.gov 
Phone: 443-703-2269
Fax: 877-547-0379

Insurance forms must be filed by the insurance company, not the carrier or broker. For information on how insurance companies can make these filings online, click here. 

• Form MCS-82, Motor Carrier Public Liability Surety Bond under Sections 29 and 30 of the Motor Carrier Act of 1980
• Form MCS-82B, Motor Carrier Public Liability Surety Bond under Section 18 of the Bus Regulatory Reform Act of 1982
• Form MCS-90, Endorsement for Motor Carrier Policies of Insurance for Public Liability under Sections 29 and 30 of the Motor Carrier Act of 1980
• Form MCS-90B, Endorsement for Motor Carrier Policies of Insurance for Public Liability under Section 18 of the Bus Regulatory Reform Act of 1982
• Form BMC-34 for proof of cargo liability insurance is used to make cargo insurance filings for household goods carriers with FMCSA. FMCSA do not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically
• Form BMC-84 for broker surety bonds is used to make the bond insurance filing for the broker authority with the FMCSA. FMCSA does not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically
• Form BMC-85 for broker trust fund agreements is used to make the trust agreement for the broker authority with the FMCSA. This form can only be completed by a financial institution (insured bank, commercial bank or trust company, agency or branch of a foreign bank in the U.S., insured institution of the National Housing Act, a thrift institution, a loan or finance company).
• Form BMC-91 or BMC-91X for proof of bodily injury and property damage (BI & PD) insurance are both used to make liability filings with the FMCSA. FMCSA does not provide these forms. The insurance company making the filing maintains their own supply of forms. Many insurance carriers are set up to make the required insurance filings with FMCSA electronically

For more information about insurance requirements and filings, click here.