Before requesting a change to the minimum insurance requirement levels, please ensure your USDOT record is current. Insurance requirements vary based on: Entity type (motor carrier, broker, freight forwarder); entity’s type of operating authority(s); type of cargo transported, and vehicle type(s) operated. Please review the insurance filing requirement chart to confirm the applicable requirement. Then, submit a ticket including the following:

• USDOT Number
• MC Number
• Requested insurance requirement amount
• Updated MCS-150 Form (if needed)

Requests will be processed within 2 business days provided all required information is included.

For more information about FMCSA insurance requirements, click here.

• First-time applicants registering via the Unified Registration System or existing carriers applying for property carrier applications using the OP-1 form may take 20-25 business days
• Email or Fax: OP-1 Property carrier applications (existing carriers only) may take 3-7 business days
• Mail: OP-1 Property carrier applications (existing carriers only) may take 45-60 business days
• Authority applications that are identified for vetting may take an additional 2-8 weeks. For more information on the vetting process, click here.

USDOT number:

• Online via the Unified Registration System: USDOT numbers are given instantly; a carrier notification letter will follow in the mail

Yes, you will keep the same MC number if you change your name. However, you will not receive a new certificate or permit, but you will receive a re-entitlement decision which should be attached to your original operating authority.

For information on how to change the name on your operating authority, click here.

There are situations where a legal name change, ownership change or form of business change may require a new USDOT number. For more information, click here.

An authorized for-hire motor carrier transports passengers, regulated property or household goods owned by others for compensation. If you are a for-hire carrier, in addition to the USDOT number you will also need to obtain operating authority (MC number).

You can review the different types of authority by clicking here.

For information on how to apply for for-hire authority, click here.

Who is eligible to obtain temporary authority?

A motor or passenger carrier wishing to apply for temporary operating authority registration authorizing for-hire commercial motor and passenger vehicle operations, while providing direct assistance supporting emergency relief efforts transporting supplies, equipment and persons into or from the zone where the emergency is taking place.

When is temporary authority available?

Applications for temporary authority require a determination that there is, or soon will be, an immediate transportation need that cannot be met by existing motor carrier service.  49 CFR 365.107T(f). Such applications are only entertained in exceptional circumstances, during natural disasters or national emergencies.  49 CFR 365.107T(g).  In most circumstances, the Agency will only entertain applications for temporary authority when an emergency declaration has been issued, consistent with 49 CFR 390.23.

Where can I find information on current emergency declarations?

Go to https://www.fmcsa.dot.gov/emergency for links to current FMCSA emergency declarations. The temporary authority is only active as long as the emergency declaration is in effect. All temporary authorities will be revoked once the emergency declaration expires.

How can a carrier apply for this temporary authority?

• If a carrier does not have a USDOT number, they must apply for one by submitting a signed MCS-150 form (write “Emergency Temporary Authority” at the top) with their OP-1, rather than filing via URS. To access the MCS-150 form, click here. Carriers that are subject to an FMCSA Out of Service Order are not eligible for temporary authority.
• A carrier must file a signed form OP-1 with “Emergency Temporary Authority” written at the top along with the specific Emergency Declaration found at https://www.fmcsa.dot.gov/emergency-declarations by web form rather than online. To access form OP-1, click here. You can submit a ticket through our website at: ask.fmcsa.dot.gov. Select Inquiry Type: Operating Authority (Docket Number) > Request temporary operating authority due to an emergency declaration – This is the fastest option
• The application fee has been waived.  
• The carrier must also file proof of insurance and have form BOC-3 (Designation of Process Agent) on file with FMCSA. For more information on insurance requirements click here, and for and BOC-3 requirements, click here.
• Pursuant to 49 CFR 365.107T(g), the carrier is also required to provide a statement on why they need temporary operating authority, appended to Form OP-1 for property carriers, Form OP-1(MX) for Mexican property carriers and, Form OP-1(P) for motor passenger carriers.

How long does it take for temporary authority to be granted?

OP-1 applications for temporary authority should be processed within 48 business hours of receipt. However, the authority will not be granted until the carrier’s evidence of financial responsibility (insurance) and BOC-3 form are on file with FMCSA.

The authority is valid for 120 days or until the emergency declaration expires, whichever comes first.

If a carrier wishes to apply for permanent authority, they need to apply using the same MC/USDOT number granted for the temporary authority. The applicant would be required to pay the $300 fee for permanent operating authority registration, as well. For more information, click here.

Yes. All entities with a USDOT number are required to file a biennial update every two years according to the prescribed schedule, by the last day of the month.

You can file a biennial update prior to the time that an update is due. FMCSA considers any update of an MCS-150 or MCS-150C that was completed by a motor carrier, Intermodal Equipment Provider (IEP), or carrier that has been issued a Hazardous Materials Safety Permit (HMSP) at any time during the 12 months immediately preceding the biennial update due date to satisfy the biennial update requirement.

For information on how to file your biennial update, click here.

To make online changes with the FMCSA, you'll need an FMCSA Portal account. This account is now linked to a Login.gov account, which serves as the single sign-on service for many US Government online services. If you don't have a Login.gov account, you'll need to create one first. Once you have a Login.gov account, you can then create your FMCSA Portal account and make online changes. 

Company Officials and Associates of a Company (which includes employees and third-party service providers) can access the Registrations Options functionality via their FMCSA Portal account to complete the following updates online: 

• Applying for additional operating authority 
• File a biennial update (MCS-150) 
• Change of address 
• Reinstate Operating Authority 
• Reapplication for USDOT Number after revocation 
• Update cargo tank 
• Update HM Safety Permit (MCS-150B) 

Here's a step-by-step guide to create your FMCSA Portal account:

Step 1 -- Obtain Your USDOT PIN: Make sure you have your company info handy (i.e., EIN, USDOT) and go to https://safer.fmcsa.dot.gov/. Select the option to request a PIN and follow the prompts. The PIN will be sent to the e-mail or cell phone currently on file. 

Step 2 -- Obtain Your Login.gov E-mail: Login.gov is the official, single sign-on service for US Government services online. If you don't already have a Login.gov e-mail, sign-up for free at https://login.gov/create-an-account/

Step 3 -- Create the FMCSA Portal Account: Visit the FMCSA Portal website at https://portal.fmcsa.dot.gov/login and walkthrough the account instructions. You'll only need to go through the steps and use your FMCSA PIN once during account set-up; after that, the Login.gov e-mail address is all you'll need to access your company record.

The FMCSA Portal provides single sign-on access to FMCSA systems via a single password and user ID, which must be set up via Login.gov. The FMCSA Portal enables Federal, State, and industry users to access the Agency's existing information systems with a single set of credentials and have easy access to safety data about the companies regulated by the FMCSA. Motor carriers, brokers, freight forwarders, intermodal equipment providers, and cargo tank facilities will have secure access to their company information on file with the FMCSA.

If you need extra assistance, we've created step-by-step instructions with screenshots for your reference at https://www.fmcsa.dot.gov/registration/fmcsa-portal-registration-user-guide-fmcsa-registered-entities-and-associates. These instructions also show you how to add, change, or remove company employees or other users who are authorized to make changes on your behalf, like a service provider.

If you're still running into trouble, please call us at 1-800-832-5660 or chat with an agent at https://ask.fmcsa.dot.gov/app/chat/chat_launch.

Please remember to login to the FMCSA Portal at least every 90 days to avoid your account being disabled or archived. Accounts are disabled after 90 days and archived after 12 months of inactivity.  If your account is disabled or archived, reach out to the FMCSA Contact Center to unlock your account.

Requirements

• Minimal connectivity upload/download: 1.5 Mbps (means Wifi, 4G, regular 3G)
• Maximal connectivity latency: 500ms
• Minimal supported resolution: Video resolution FullHD (1080 pixels * 1920 pixels)

Supported browsers

• Android: Chrome 60+, FireFox 79+, Opera 57+, Samsung Internet 9+, HuaweiBrowser 12+, Brave 110+, Edge 127+
• iOS: Safari 15+, Chrome 120+, FireFox 129+, Opera Touch 5+, Edge 125+

Non-Supported Software and Equipment

• Web Cams
• Laptops
• PCs
• QR Code Apps that perform a URL/website address precheck
   

Notes

• If the device has several back cameras, HuaweiBrowser and Opera are not supported on Android.
• Using Edge and Chrome on iOS generates a pop-up for a few seconds when the camera is opened. This may degrade the user experience by hiding part of the screen and possibly user instructions.
• Desktop (Windows, Mac OS, Linux): not supported

If you need further assistance, you may contact the FMCSA Contact Center online by submitting a ticket or calling 1-800-832-5660. 

Yes, FMCSA can process ID cards from the following U.S. Territories:  

• Guam,  

• the Northern Mariana Islands,  

• Puerto Rico,  

• American Samoa, and  

• the U.S. Virgin Islands.  

They accept passports and driver’s license, and other government issued documents. 

FMCSA plans to verify and secure individuals' identity through a verification process known as identity verification. Customers will need to use their mobile devices 

Identity verification provides a comprehensive, secure, and efficient way of managing and monitoring individual identity verification processes, significantly enhancing the safety and regulatory compliance of companies operating in the industry. We believe that this solution is the right balance among security, compliance, and customer experience.  

FMCSA will implement a new identity verification process that is designed to protect customers’ data and ensure secure access to customers’ company information.  The goals of identity verification are to: 

• Verify legitimacy,  

• Mitigate fraud, 

• Enhance security, and 

• Protect sensitive data.  

Customers may use their mobile devices, such as their cell phone or tablet, to access the identity verification on their browser. Customers will be able to scan a QR code with a mobile device to open a browser to the website. Please note, customers should use their internet browsers (chrome, safari, etc.), to access the mobile browser.   

Customers will follow the prompts to enter their personal information and to capture a picture of their government-issued ID, such as a driver’s license, passport, and permanent resident card (also known as a green card). Customers will also take a photo themselves during the identity verification process. 

The system will then validate the customer’s form of ID and identity of the customer and compare the results compare the results with data in their existing databases. For more information on the identity verification process, please review the instructional walkthrough video. 

Beginning April 2025, FMCSA will incorporate the identity verification process within the Unified Registration System (URS). New applicants will complete the identity verification process at the end of the application process.  

For more information on the identity verification process, please review the instructional walkthrough video. 

There are several reasons for an error when attempting to complete the identity proofing and verification check. For example, ID’s that are worn or damaged, with scratch marks are difficult to scan. It’s important that the ID is placed on a light, flat surface with good lighting in the room when the picture is taken. Other common errors include low internet signal that “time out” the enrollment session, or that the “selfie” was captured poorly.  

Customers will not be limited to any number of attempts to complete the identity verification process. However, they may need to generate a new QR code by logging out and back into their URS account. If you need assistance or receive errors while attempting to complete the verification process, you may contact the FMCSA Contact Center online by submitting a ticket or calling 1-800-832-5660. Please be ready to provide the reference number (ex: RN9820). 

The FMCSA Contact Center may recommend you visit an Enrollment Center. Staff located at an Enrollment Center can also help troubleshoot common issues.  

FMCSA strongly recommends customers to complete the identity verification process on their browser. If you need assistance while attempting to complete the verification process, you may contact the FMCSA Contact Center online by submitting a ticket or calling 1-800-832-5660. 

For customers who are unable to verify their identity using digital means, customers may visit an enrollment center and complete the identity verification in-person with the assistance of an agent. Reach out to the Enrollment Center hotline for more information (1-833-832-5530) or visit FMCSA IDEMIA Enrollment Centers site.  

Beginning April 2025, FMCSA will incorporate the identity verification process within the Unified Registration System (URS). New applicants will complete the identity verification process at the end of the application process. 

Starting at a later date, all existing customers will be required to go through an identity verification process when completing any update to their company records. A designated timeframe will be established for compliance by existing registrants.  

Identity verification will be required at the end of the registration application and before the payment page. 

No, FMCSA will only use the information provided for the purpose of verifying identities as part of the agency’s registration process.

FMCSA recognizes that effective identity proofing and verification is essential for building trust with new and existing customers and for demonstrating our commitment to security. Once a customer submits their information, biometric, and document data is extracted and verified against one another and against an authoritative data source or a trusted system of record.  

FMCSA and its vendor will not store, share/transmit, or sell any customer information. The proofing and verification process is a stand-alone process that only allows FMCSA to verify identity as part of the Agency’s registration process when the customer requests new registration(s). Please note, in future updates, customers will be required to complete an identity verification to make a change to an existing company registration record.  

You can find your reference number by logging into URS and checking the results of your identity verification attempt. 

If the verification was unsuccessful, a reference code will be provided for each failed attempt by clicking on "Click Here to Proceed".