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SMS

What if the carrier gets a satisfactory rating from the investigation, but continues to have high SMS scores?

FAQ : What if the carrier gets a satisfactory rating from the investigation, but continues to have high SMS scores?

Answer:  If the safety fitness of a carrier subject to a comprehensive investigation based on SMS scoring is determined to be satisfactory, but the carrier’s SMS scores continue to exceed intervention thresholds for either the HM BASIC or any two BASICs besides the HM BASIC for the preceding two consecutive months, the carrier...