If you feel you may have been scammed by a household goods moving company, broker or other carrier, contact your local law enforcement agency. You may also want to contact a consumer protection agency such as the Better Business Bureau.

For moves across state lines, you can contact FMCSA's National Consumer Complaint Database online or toll-free at: 1-888-368-7238.

Consumers may also report an allegation of household goods fraud to the OIG's Fraud Hotline using any of the following methods:

Online: OIG Hotline Complaint Form

Call: 1-800-424-9071

E-mail: hotline@oig.dot.gov

Mail: DOT Inspector General, 1200 New Jersey Ave SE, West Bldg. 7th Floor, Washington, DC 20590

Your complaint could trigger a federal investigation.