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How do I file a complaint against a household goods (HHG) mover or HHG broker?

Question:
How do I file a complaint against a household goods (HHG) mover or HHG broker?
Answer:

You may file a complaint electronically using the National Consumer Complaint Database or by dialing the toll-free number at 1-888-DOT-SAFT (1-888-368-7238). The HOTLINE is a nationwide toll-free number where consumers, movers and brokers can call between the hours of 8:00 am and 8:00 pm Monday through Friday Eastern Time.

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