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  • § 378.1
    Applicability.
  • § 378.2
    Definitions.
  • § 378.3
    Filing and processing claims.
  • § 378.4
    Documentation of claims.
  • § 378.5
    Investigation of claims.
  • § 378.6
    Claim records.
  • § 378.7
    Acknowledgment of claims.
  • § 378.8
    Disposition of claims.
  • § 378.9
    Disposition of unidentified payments, overcharges, duplicate payments, and overcollections not supported by claims.

Part 378
PROCEDURES GOVERNING THE PROCESSING, INVESTIGATION, AND DISPOSITION OF OVERCHARGE, DUPLICATE PAYMENT, OR OVERCOLLECTION CLAIMS

§ 378.1: Applicability.

The regulations set forth in this part govern the processing of claims for overcharge, duplicate payment, or overcollection for the transportation of property in interstate or foreign commerce by motor common carriers and household goods freight forwarders subject to 49 U.S.C. subtitle IV, part B.

Citation: [43 FR 41040, Sept. 14, 1978, as amended at 51 FR 44297, Dec. 9, 1986; 62 FR 15424, Apr. 1, 1997]