PART 375 -- : Title (TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE OR FOREIGN COMMERCE)

375.101 - Who must follow these regulations?

375.103 - What are the definitions of terms used in this part?

375.105 - What are the information collection requirements of this part?

375.201 - What is my normal liability for loss and damage when I accept goods from an individual shipper?

375.203 - What actions of an individual shipper may limit or reduce my normal liability?

375.205 - May I have agents?

375.207 - What items must be in my advertisements?

375.209 - How must I handle complaints and inquiries?

375.211 - Must I have an arbitration program?

375.213 - What information must I provide to a prospective individual shipper?

375.215 - How must I collect charges?

375.217 - How must I collect charges upon delivery?

375.219 - May I extend credit to shippers?

375.221 - May I use a charge or credit card plan for payments?

375.301 - What service options may I provide?

375.303 - If I sell liability insurance coverage, what must I do?

375.401 - Must I estimate charges?

375.403 - How must I provide a binding estimate?

375.405 - How must I provide a non-binding estimate?

375.407 - Under what circumstances must I relinquish possession of a collect-on-delivery shipment transported under a non-binding estimate?

375.409 - May household goods brokers provide estimates?

375.501 - Must I write up an order for service?

375.503 - Must I write up an inventory?

375.505 - Must I write up a bill of lading?

375.507 - Must I determine the weight of a shipment?

375.509 - How must I determine the weight of a shipment?

375.511 - May I use an alternative method for shipments weighing 3,000 pounds or less?

375.513 - Must I give the individual shipper an opportunity to observe the weighing?

375.515 - May an individual shipper waive his/her right to observe each weighing?

375.517 - May an individual shipper demand re-weighing?

375.519 - Must I obtain weight tickets?

375.521 - What must I do if an individual shipper wants to know the actual weight or charges for a shipment before I tender delivery?

375.601 - Must I transport the shipment in a timely manner?

375.603 - When must I tender a shipment for delivery?

375.605 - How must I notify an individual shipper of any service delays?

375.607 - What must I do if I am able to tender a shipment for final delivery more than 24 hours before a specified date?

375.609 - What must I do for shippers who store household goods in transit?

375.701 - May I provide for a release of liability on my delivery receipt?

375.703 - What is the maximum collect-on-delivery amount I may demand at the time of delivery?

375.705 - If a shipment is transported on more than one vehicle, what charges may I collect at delivery?

375.707 - If a shipment is partially lost or destroyed, what charges may I collect at delivery?

375.709 - If a shipment is totally lost or destroyed, what charges may I collect at delivery?

375.801 - What types of charges apply to subpart H?

375.803 - How must I present my freight or expense bill?

375.805 - If I am forced to relinquish a collect-on-delivery shipment before the payment of ALL charges, how do I collect the balance?

375.807 - What actions may I take to collect the charges upon my freight bill?

375.901 - What penalties do we impose for violations of this part?

Appendix A - Your Rights and Responsibilities When You Move