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  • § 378.1
    Applicability.
  • § 378.2
    Definitions.
  • § 378.3
    Filing and processing claims.
  • § 378.4
    Documentation of claims.
  • § 378.5
    Investigation of claims.
  • § 378.6
    Claim records.
  • § 378.7
    Acknowledgment of claims.
  • § 378.8
    Disposition of claims.
  • § 378.9
    Disposition of unidentified payments, overcharges, duplicate payments, and overcollections not supported by claims.

Part 378
PROCEDURES GOVERNING THE PROCESSING, INVESTIGATION, AND DISPOSITION OF OVERCHARGE, DUPLICATE PAYMENT, OR OVERCOLLECTION CLAIMS

§ 378.1: Applicability.

The regulations set forth in this part govern the processing of claims for overcharge, duplicate payment, or overcollection for the transportation of property in interstate or foreign commerce by motor common carriers and household goods freight forwarders subject to 49 U.S.C. subtitle IV, part B.

Citation: [43 FR 41040, Sept. 14, 1978, as amended at 51 FR 44297, Dec. 9, 1986; 62 FR 15424, Apr. 1, 1997]

Disclaimer:

Although we make every effort to assure that the information we provide is complete and accurate, it is not intended to take the place of published agency regulations. Regulations issued by the U.S. Department of Transportation and its Operating Administrations are published in the Federal Register and compiled in the U.S. Code of Federal Regulations (CFR). Copies of appropriate volumes of the CFR in book format may be purchased from the Superintendent of Documents, U.S. Government Printing Office, or examined at many libraries.

The CFR may also be viewed online at http://ECFR.gpoaccess.gov.