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Brokers of Household Goods Transportation by Motor Vehicle

Final rule.
FMCSA amends its regulations to require brokers that arrange the transportation of household goods in interstate or foreign commerce for consumers to comply with certain consumer protection requirements. Brokers must provide: their U.S. DOT number on their advertisements and Internet Web sites; estimates of expected moving charges and brokerage fees; FMCSA pamphlets containing tips for successful moves and the consumer's rights and responsibilities; and the broker's policies concerning deposits, cancellations, and refunds. This rulemaking is in response to the Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU) and a petition for rulemaking from the American Moving and Storage Association. This rulemaking is intended to ensure that individual shippers who arrange for transportation of household goods through brokers receive necessary information regarding their rights and responsibilities in connection with interstate household goods moves.
75 FR 72987

Details

11/29/2010
N/A
N/A
2010-29813
2126-AA84
FMCSA-2004-1700

Related Topics

  • Administrative practice and procedure
  • Advertising
  • Brokers
  • Buses
  • Consumer protection
  • Freight
  • Freight forwarders
  • Hazardous materials transportation
  • Highway safety
  • Highways and roads
  • Insurance
  • Intergovernmental relations
  • Motor carriers
  • Motor vehicle safety
  • Moving of household goods
  • Penalties
  • Reporting and recordkeeping requirements
  • Surety bonds