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Appendix F: Untethered Trailer Tracking System Pilot On-Site Test Participant Interview Guide

Statement

Disagree–1

2

3

4

5–Agree

N/A

  1. The deployed UTT system has made a favorable impression upon yourself and others at your company.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has been used significantly and on a regular basis.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system required significant staff resources including time.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The initial training provided adequate to prepare personnel to use the UTT system.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The dispatchers responded positively to using the UTT system.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system might prove to be an improvement to your existing operations.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has been easy to use.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has been reliable.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has allowed for better/easier tracking of loads, drivers, and vehicles.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has improved customer service and Estimated Time of Arrivals for pick-ups and deliveries.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable
  1. The UTT system has provided an increased sense security and safety for company employees.

Comments:

I strongly disagree with this statementI somewhat disagree with this statementI neither agree nor disagree with this statementI somewhat agree with this statementI strongly agree with this statementThis statement is not applicable

General Technology Comments

The Test team will collect general comments concerning the deployed test technologies at each participant test site:

  • Wireless Satellite Communications
  • UTT Terminal
  • Cargo Sensor
  • Door Sensor
  • Geo-Fencing
  • Connects/Disconnects

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