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Consumer Complaints Hotline (http://nccdb.fmcsa.dot.gov)
Section 207(f)(2) of the E-Government Act of 2002 requires each Federal agency
to develop an inventory of information to be published on their Web sites,
establish a schedule for publishing information, and make those schedules
available for public comment.
In the table below, the FMCSA has identified content that already exists on the
Web site and new content that is planned for the future. When new information
becomes available that is of interest to the general public, the FMCSA will
offer that content on the Web site as soon as possible. If you have suggestions
for additional information that should be made available or comments regarding
existing content, please send an e-mail to webmaster@fmcsa.dot.gov.
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Content |
Publication Status |
| .GOV domain |
Currently Available |
| Freedom of Information Act (FOIA) |
Currently Available |
| No Fear Act |
Currently Available |
| Privacy Policy |
Currently available* |
| Accessibility |
Currently available* |
| Security |
Publish in 2005 |
| Information Quality |
Publish in 2005 |
| Espanol |
Currently available* |
| Records Management |
Publish in 2005 |
| Copyright, disclaimer, etc. |
Publish in 2005 |
| Contact us |
Publish in 2005 |
| About us |
Currently available* |
| Why use this site |
Currently available |
| Who should use this site |
Currently available |
| Protection against reprisal |
Currently available |
| How to file complaints |
Currently available |
| What happens after complaint is filed |
Currently available |
| Why/how this function came to be |
Currently available |
| Authority |
Currently available |
| News regarding truck/bus complaints/violations |
Currently available |
| News regarding the agency and/or complaint submission process |
Currently available |
| Answers to general questions regarding how the process works, how the process
benefits the industry/public, examples of complaints, etc. |
Currently available |
| Detailed submission form instructions |
Currently available |
| Online complaint submission form |
Currently available |
| What to expect after submitting a complaint |
Currently available |
| Mover's rights/responsibilities |
Currently available |
| Protections when moving |
Currently available |
| Enforcement policies |
Currently available |
| Background |
Currently available |
*Modifications pending for 2005
Creation date: December 14, 2004
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